Smart Home

And their lack of response shows just how little they care.

HOW DARE YOU KEEP AN APP ON THE APP STORE THAT DOES ABSOLUTELY NOTHING!?! YOU GO THROUGH THE ENTIRE PROCESS, AND ONLY THEN DOES IT TELL YOU THAT YOU NO LONGER USE THIS?!? WHAT ARE YOU DOING???? I WILL NEVER BUY ANOTHER SAMSUNG APPLIANCE!!!!! YOU SHOULD BE ASHAMED OF THE IGNORANT ROLLOUT OF YOUR SO-CALLED SMART APPLIANCES. ABSOLUTE GARBAGE.

It like the comments say. The app doesn’t work one bit. Maybe they shouldn’t offer it if it doesn’t work with WiFi.

I’m not sure why Samsung would advertise that you can connect your device to an app. The app is outdated and crashes or won’t load to even connect my device. I would not recommend this to anyone.

Is this app still supported? Because it does not work

Doesn’t work - did Samsung stop supporting it but forgot to tell the App Store?

Downloaded App to monitor Washer & Dryer completions. Sign in to app with their 2 step security verification. Tap the Add Device to add a washer and requested to sign in with 2 step verification again. Device fails, washer does not show up. Sign in to app again with their 2 step security verification. Tap the Add Device to add a dryer and requested to sign in again with 2 step verification but fails… to many sign in attempts. Samsung SmartHome app needs to be removed. Unfortunately, I had to give it one ⭐️ to post this zero ⭐️ review. Having like issues with a 2 year old SmartThings Hub lately due to errant updates and, since most of my devices are Lutron Caseta, I purchased a Lutron hub and in the process of swapping out the remaining non-Lutron compatible smart devices to eliminate the SmartThings Hub. Over the last month of operation, the Lutron Hub has been very stable with lightning fast responses.

Never works, constantly have to log in over and over and over again. Crashes, never connects. Samsung obviously doesn’t care to fix all the issues.

This app is the proof of Samsungs failure. Imagine you’ve created something like this. You as Samsung should go personally to every customer and beg for forgiveness. Shame on you. I’m buying only American Products from now on.

I can’t add my washer or dryer. Updated them to the latest firmware, but no change. Tell the app to not use two-factor after logging in and the setting is ignored. When you get to the authenticate device by enabling Smart Control, it just spins (even past the minute you have to do so). Can’t connect to server…