Somewhat behind
Still not supporting the open banking API in 2024.
smile the internet bank
Published by:
The Co-operative Bank
Description
New to our app?
The smile mobile banking app comes with features that makes it quick & easy to manage your money on the move.
Benefits
• Access & manage your finances anywhere, at any time
• Quick & secure money transfers between your accounts & other people
• Search your transactions & view your pending payments to find your incomings & outgoings
Key features
Download the app today & enjoy secure, convenient & efficient banking at your fingertips
• Quick & secure login with TouchID, FaceID or passnumber
• Browse & search over a year’s worth of transactions on your current, savings & loan accounts
• View your pending payments
• Create & pay new payees
• Pay, view & delete your saved payees
• Transfer money between your smile accounts (including to your credit card)
• View & delete your scheduled payments
• View up to seven years of statements for current accounts, savings, ISAs & loans
• Use our easy to navigate account dashboard to help to you with your daily banking tasks
• Update your email address & phone number
• Share your account details with your contacts
• Switch your current account to us
• Apply for some products directly
• Find answers to your questions quickly on our help page
Fraud protection
The app also gives you additional protection from fraud. This is because we alert you of any account changes such as new device registration.
We also have a fraud hub with a wide range of educational resources to help protect you from fraud.
Make sure you always install the latest update of the app to get the latest improvements & security measures.
Logging in
If you’re already registered for online banking, you will need your username, password & 6-digit security code to log in.
If you’re not registered for online banking yet, you can either do this by tapping 'Register for online banking' in the app, or register for online banking on our website.
Device compatibility
For security reasons, you’ll need to be using an Apple device on iOS 15 or above to use our mobile app. You also will not be able to use the app if your device is jailbroken.
If you are not able to update to this version, you can log into online banking to access your accounts instead.
Terms of use
We collect non-personal user data to monitor how well the app works. For example, measuring how long you spend on a particular screen. We collect a limited amount of personal data to allow you to use the app, for fraud prevention purposes & to help us to fix problems & improve the app for everyone. Everyone is opted in to this feature. If you do not want us to process your personal data in this way, please delete the app. If you download the app, you consent to sharing how you use it. Find out more about how we use this in our Privacy Policy, available within the app.
Important information
Please note: We will not charge you for downloading or using the app. However, your mobile network provider may charge you for data use, depending on your tariff or contract. Contact your operator for details. You may also use this service when connected to a Wi-Fi network.
Apple, Touch ID & FaceID are trademarks of Apple Inc. registered in the US & other countries.
The Co-operative Bank p.l.c. is authorised by the Prudential Regulation Authority & regulated by the Financial Conduct Authority & the Prudential Regulation Authority (No. 121885).
The Co-operative Bank, Platform, smile & Britannia are trading names of The Co-operative Bank p.l.c., 1 Balloon Street, Manchester M4 4BE. Registered in England & Wales No.990937.
Credit facilities are provided by The Co-operative Bank p.l.c. & are subject to status & our lending policy. The Bank reserves the right to decline any application for an account or credit facility. The Co-operative Bank p.l.c. subscribes to the Standards of Lending Practice which are monitored by the Lending Standards Board
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The smile mobile banking app comes with features that makes it quick & easy to manage your money on the move.
Benefits
• Access & manage your finances anywhere, at any time
• Quick & secure money transfers between your accounts & other people
• Search your transactions & view your pending payments to find your incomings & outgoings
Key features
Download the app today & enjoy secure, convenient & efficient banking at your fingertips
• Quick & secure login with TouchID, FaceID or passnumber
• Browse & search over a year’s worth of transactions on your current, savings & loan accounts
• View your pending payments
• Create & pay new payees
• Pay, view & delete your saved payees
• Transfer money between your smile accounts (including to your credit card)
• View & delete your scheduled payments
• View up to seven years of statements for current accounts, savings, ISAs & loans
• Use our easy to navigate account dashboard to help to you with your daily banking tasks
• Update your email address & phone number
• Share your account details with your contacts
• Switch your current account to us
• Apply for some products directly
• Find answers to your questions quickly on our help page
Fraud protection
The app also gives you additional protection from fraud. This is because we alert you of any account changes such as new device registration.
We also have a fraud hub with a wide range of educational resources to help protect you from fraud.
Make sure you always install the latest update of the app to get the latest improvements & security measures.
Logging in
If you’re already registered for online banking, you will need your username, password & 6-digit security code to log in.
If you’re not registered for online banking yet, you can either do this by tapping 'Register for online banking' in the app, or register for online banking on our website.
Device compatibility
For security reasons, you’ll need to be using an Apple device on iOS 15 or above to use our mobile app. You also will not be able to use the app if your device is jailbroken.
If you are not able to update to this version, you can log into online banking to access your accounts instead.
Terms of use
We collect non-personal user data to monitor how well the app works. For example, measuring how long you spend on a particular screen. We collect a limited amount of personal data to allow you to use the app, for fraud prevention purposes & to help us to fix problems & improve the app for everyone. Everyone is opted in to this feature. If you do not want us to process your personal data in this way, please delete the app. If you download the app, you consent to sharing how you use it. Find out more about how we use this in our Privacy Policy, available within the app.
Important information
Please note: We will not charge you for downloading or using the app. However, your mobile network provider may charge you for data use, depending on your tariff or contract. Contact your operator for details. You may also use this service when connected to a Wi-Fi network.
Apple, Touch ID & FaceID are trademarks of Apple Inc. registered in the US & other countries.
The Co-operative Bank p.l.c. is authorised by the Prudential Regulation Authority & regulated by the Financial Conduct Authority & the Prudential Regulation Authority (No. 121885).
The Co-operative Bank, Platform, smile & Britannia are trading names of The Co-operative Bank p.l.c., 1 Balloon Street, Manchester M4 4BE. Registered in England & Wales No.990937.
Credit facilities are provided by The Co-operative Bank p.l.c. & are subject to status & our lending policy. The Bank reserves the right to decline any application for an account or credit facility. The Co-operative Bank p.l.c. subscribes to the Standards of Lending Practice which are monitored by the Lending Standards Board
Screenshots
smile the internet bank FAQ
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Is smile the internet bank free?
Yes, smile the internet bank is completely free and it doesn't have any in-app purchases or subscriptions.
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Is smile the internet bank legit?
🤔 The smile the internet bank app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.
Thanks for the vote -
How much does smile the internet bank cost?
smile the internet bank is free.
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What is smile the internet bank revenue?
To get estimated revenue of smile the internet bank app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
App is not rated in Romania yet.
Ratings History
smile the internet bank Reviews
Easy , no frills app
Really user friendly app , simple and effective.
Cannot even open the app
Since the latest update on the app, I cannot get into my account. My iPad has the latest update but the app keeps telling me to update the smile app, every time I press to update, it tells me that I need to update my iPad. I’m going round in circles trying to get into the app. I want to close my account as it is so awkward. It’s a shame, as I have enjoyed banking with smile in the past.
Worked great till recently
Over the weekend started to reject reference on payments so they were blank, removed and reinstalled the app and now can’t login at all but online all works fine.
Great when it works, but now can’t log in
My IPhone15 Pro was sent for a warranty repair recently so I logged out of the Smile banking app before sending it for repair. Once the phone was returned I find I now can’t login to use the app. After 3 calls to customer services and resetting my online account, I was then informed there’s a fault meaning people like me who’ve logged out can’t then log back in. There’s no news on when this will be fixed and I was told it could take some time. Please bear this in mind if you’re thinking of using Smile’s app for your banking, currently not reliable
Rubbish app
I’ve been with Smile for many years. Way before internet banking was popular. But the app is dreadful. It’s beyond basic. Even thinking about changing my bank to get a better service from an app
Worst banking app ever
Smile/coop bank are living in 2010 still. They promised for years an improved experience but it’s nonsense. And don’t imagine you can get through on the phone. Non existent support.
Compares very badly to other banks’ apps
No ability to upload cheques through the app. No ability to search for past transactions. No ability to download statements to import to spreadsheets.
More features
App could give customers a few more important features: 1. block or temporarily suspend the use of cards 2. Allow card details to be seen from the app
Excellent Bank
I’ve been with Smile bank for more years than I care to remember which speaks volumes to how highly I rate them. Their banking system is simplicity itself, the banking app is superb and very user friendly and Smile customer service is exceptional. I would highly recommend Smile if you are looking for a good bank.
Store Rankings
Ranking History
App Ranking History not available yet
Category Rankings
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smile the internet bank Installs
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App Info
- Category
- Finance
- Publisher
-
The Co-operative Bank
- Languages
- English
- Recent release
- 3.8.1 (2 months ago )
- Released on
- Dec 8, 2018 (6 years ago )
- Also available in
- United Kingdom , Australia , United States , France , New Zealand , Spain , Switzerland , Canada , United Arab Emirates , Ireland , Germany , Sweden , Netherlands , Denmark , Hong Kong SAR China , Singapore , Portugal , Malaysia , Cyprus , Italy , Belgium , Norway , Japan , Hungary , South Africa , China , Colombia , Brazil , Czechia , Azerbaijan , Philippines , Pakistan , Poland , Romania , Russia , Saudi Arabia , Bulgaria , Argentina , Slovakia , Thailand , Türkiye , Taiwan , Ukraine , Austria , Uzbekistan , Vietnam , Finland , Kuwait , Greece , Egypt , Ecuador , Indonesia , Algeria , Israel , India , Dominican Republic , South Korea , Belarus , Kazakhstan , Lebanon , Lithuania , Latvia , Malta , Mexico , Nigeria , Chile
- Last Updated
- 3 weeks ago
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