SMOU is the app that helps you to get around Barcelona and the Metropolitan Area, providing access to information and mobility services to make it easy for you to move around the city.
With SMOU you have in your hands:
- Bicing: plan your route, reserve bikes and take them with smou. With SMOU, you'll be able to reserve a bike and check the availability of bikes and docking points at each station in real time.
- Parking meter: pay for regulated on-street parking quickly, comfortably and without waiting. You pay only for the time you use it, without extra costs and without having to go to the parking meter. You can use it in Barcelona, Badalona, Castelledefels, El Prat de Llobregat, Esplugues de Llobregat, Gavà, L’Hospitalet de Llobregat, Montgat, Sant Boi de Llobregat, Santa Coloma de Gramenet, Sant Joan Despí, Sant Just Desvern and Sant Vicenç dels Horts.
- Barcelona Residents: pay and manage the tickets to park as a resident in the Green spaces and/or in the specific parking spaces for residents.
- Parking via app: access off-street car parks with the automatic number plate recognition system, without having to take a paper ticket. There’s no need to go to the tickets machine, you can pay for your stay with your mobile phone! Also, just for paying through the app, you save 30% at BSM Car Parks!
- Taxi: book and pay for your taxi with the app and move around the city in a sustainable way with Taxi Ecològic's 100% electric and hybrid fleet.
- Endolla Barcelona: recharge your electric vehicle from your mobile phone. You can also locate and reserve the charging points in advance.
- Shared mobility vehicles: locate and check the availability of all motorbike sharing, bike sharing and car sharing services in the city.
- Public transport: check the timetables, stops and stations of Metro, Bus, TRAM, Ferrocarrils and Rodalies.
- How to get there: functionality with which you can see the different itinerary options, with the different means of transport and the duration of each route. So you can choose the one that most interests you.
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User Rating
3.86 out of 5
116 ratings
in United Kingdom
5 star
74
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1 star
26
Ratings History
Reviews
Worst app I have used in my life
The app keeps crashing, logging me out, not reserving bikes and is very slow. It is clear they have tried to make it the cheapest way possible and they do not care about customer service or even having a working product. I really don’t believe they can even change it to make it better because they don’t want to because I’m very sure there are hundreds of users that have problems daily and make complaints but they don’t seem to care.
subscription only
The app seems well enough designed, but if you wanted to use their e-bikes, the ONLY option is to subscribe for a year. You can't pay per-journey. Which seems completely unreasonable if you're just visiting Barcelona.
QR codes don’t scan on Bicing
With the latest version the QR scanner doesn’t work for Bicing, so I have to type the code every time 😤
QR code scan doesn’t work
After the lasted all update the QR code scan stopped working. Please look onto this issue. Thanks
Funcionamiento Horrible
Esta última versión funciona muy mal, casi no se puede usar, tiene una navegación súper lenta. Además de peor usabilidad. Que estáis haciendo con el dinero público!!???
Unos cambios malos
Estoy con la reseña previa, ahora no se ve los parkings, y no queda claro como añadir filtros para verlos. Se está cerrando la app todo el rato, funciona fatal la verdad, y funcionaba muy bien antes del update
App doesn’t show parking stations for the Bicing
- the app does not show bike parking stations
- the name of the app SMOU itself is very confusing, the previos app Bicing had the same name as the bike stations. Previos app showed locations of the parking stations
- and a very big problem with Bicing service is that there is no control over the occupancy of parking lots.
for example, along the coastline (Barceloneta and Poblenou area) it is extremely difficult to find a free place to park a bicycle, and often the waiting time is more than 15 minutes.
Will not send a confirmation email
I’ve been trying for over 24 hours, on two different accounts I created with two emails just to see if one is not working but it will not send me the validation, this is just a HUGE pain point for the user. I’ve also tried using the website and it’s the same, I’ve checked spam, all mail, junk etc. no where to be found and there’s no alternative to getting through.
I have also uninstalled it 3 times, nothing working
Awful for tourists
After a lengthy registration, I am told that if you want to get a bike, you can’t sign up using a your passport. Why?
What’s happened to this app?
Every time I use the app it disconnects me from my account and I have to go through the whole linking process again - which often isn’t successful.