Social Bicycles - Reviews, Revenue and Downloads - Apple App Store

Description

Social Bicycles (SoBi) provides innovative bike share technology to municipal, university and private programs around the world. Find, reserve, ride, and return bicycles with ease.

Our bikes are GPS enabled and can be rented with your smartphone. You can return bicycles to hub locations or lock them to public bike racks for a small fee.

Use our mobile app to:
- Find bicycles using map
- Create an account and pay through the app
- Reserve bicycles wirelessly
- Manage your account
- Contact customer support

Public programs powered by Social Bicycles:
- SoBi Hamilton, Hamilton, ON, CA
- SoBi Long Beach, NY
- Coast Bike Share, Tampa, FL
- GRID Bike Share, Phoenix, AZ
- Juice Bike Share, Orlando, FL
- Topeka Metro Bikes, Topeka, KS
- Boise GreenBike, Boise, ID
- University of Virginia UBike, Charlottesville, VA
- Mountain Rides Bike Share, Ketchum, ID
- Reddy Bike Share, Buffalo, NY
- Breeze Bike Share, Santa Monica, CA
- VeloGo, Ottawa, ON, CA
- Share-A-Bull Bikes, University of South Florida, FL
- Monash University, VIC, AU
- Curtin University, VIC, AU
- Bay Bike, San Mateo, CA
- Long Beach Bike Share, Long Beach CA
- Beverly Hills Bike Share, Beverly Hills, CA
- WeHo Pedals, West Hollywood
- BIKETOWN, Portland, OR
- UHBikes, Cleveland, OH
- Relay Bike Share, Atlanta, GA
- Velonet, Czech Republic
- Bruin Bike Share UCLA, CA
- Bike Share Connect, Los Angeles, CA

Social Bicycles (SoBi) integrates with the Health app to sync your bicycle trips. Enable integration in the Account tab.

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Screenshots

User Rating

4.45 out of 5

6,472 ratings in United States

5 star

5,085

4 star

496

3 star

190

2 star

119

1 star

582

Ratings History

Reviews

Terrible

Multiple bike locations never showed up on map which resulted in us being unable to use bikes. Extreme inconvenience and waist of time. Terrible. If I could give zero stars I would.

A scam. Overcharged multiple times with no price breakdown or transparency

This app requires you to make an account to ride. The rates are higher than average but acceptable. However it overcharged me for bike rides and the account history receipt provides NO breakdown of the charges. I rode a bike for 5 minutes and parked at a Reddy bike stand and was charged over $5 when the listed rate was 10 cents a minute! A scam⚠️

Bad programming, doesn’t work

The app is not user friendly at all, was unable to sign up or detect any bikes nearby even through they were there.

Former member

Reloaded money. Still can’t access bike. Waste of time.

Chloe

Horrible first time experience website does not allow you to use password you set it up with and says no connection everytime

Awesome

Love this .. also grateful for this since I’m always out and about.. looking forward to what comes next from all this..

Poopy

If you going to download this, it won’t work the first time you gotta go thru a bunch with service

Not a good user interface on the actual bikes.

Interface for the keypad on the bikes is trash. Doesn’t read account number nor phone number. Also most of the bikes do not have QR code to scan which makes it nearly impossible to rent out the bike.

Fusturated

None of the bike pads are working and can’t find out how to rent them again - fun when they work

Works if you can find a bike that's not in disrepair

Signed into the app easily enough and created an account. Here in Long Beach, CA there are stations everywhere which is great. However, at least half the bikes we tried were not functional in one way or another. The biggest pain is the keypads on the bikes are mostly old and entering account number and pin can be a frustrating and time consuming prospect. Because we are visiting we don't have time to get an RFID card. To properly rent a bike you have to find a station using the app, then approach the bike and see if the keypad lights up. Then you have see if the seat is adjustable, several bikes we found the stems were locked so tight we couldn't adjust them. Then you have to test the brakes and the shifter. Several bikes we found the shifters were busted. After the functional checks, then you get to fight with the keypad to enter the digits and you're on your way. When we found a working bike the price of the system is just right and it's super convenient with all the bike lanes and stations but it's too bad it's such a frustrating experience.

Store Rankings

Ranking History

Category Rankings

Chart	Category	Rank
Top Free	Canada Travel	415

Name	Reviews	Recent release
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Citi Bike NYC’s own bike share system	360	5 days ago
Metro Bike Share Los Angeles County Bike Share	30	2 months ago
Bluebikes The Official Bluebikes App	73	1 week ago
BCycle Bike share made easy	67	1 year ago
HOPR Transit Hop around with two wheels.	105	2 years ago
Buffalo Roam Pay for parking in Buffalo	109	2 years ago

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