I live in an HOA and have been using the gate app for over a year now and absolutely love it. I rarely have any issues. I would recommend to anyone to make sure you save your username and password somewhere whenever you have to log back in. I do wish the app would show a Iog with all the notifications I receive when my guests are at the the gate. I think it would be great to access the photos of the guests at the call box for security purposes.

Gates are supposed to be a security feature, so you might assume that a company that supplies an app for controlling physical security gates would be familiar with basic app security. You’d be wrong. • There is no way for the user to set or reset their own password in the app. You have to contact the administrator for your gate system and they create and assign you a password. Which means you’ll get a weak password that at least one other person already knows. • You can’t generate your own gate codes. They’re also assigned by the administrator. So again, your “security” codes are de facto shared with a person outside your household from day one. These are such basic security fails that it is shocking that such an inept company can do business in the physical security space. I hope that the app at least communicates securely with the controller back end, but seeing these basic security face plants, I wouldn’t be surprised if they got that wrong too.

The app is great works well. But can we get a CarPlay extension so we don’t have to open our phones?

Do not buy this product under any circumstances. It is a nightmare to program and navigate. I don’t care how much they say it’s better better don’t not use it. The customer support is horrible, everything is email and you have to wait for days for a response that will actually help. I’ve had several other gate operating systems that have worked flawlessly and are very user friendly. If your a gate and/or security guru you may understand how to program the system via their web browser interface but if your not an expert you will struggle. Many of the functions do not work consistently such as the open and close (kinda important for a gate) the camera ( never works) and good look finding the pictures. CellGate was the last system I used and it is far better supported and user friendly. Stay away from this.

This company is a joke you can never get hold of anyone for support the bar code never works

The worst app I have downloaded since 2011. It logs you out frequently. God help you if you forget your username or password. It will not send you the information even though it said it did multiple times. I had to park my car on the other side of our gate and climb the fence to get to my house. If your HOA forces you to use this app fight back. No one should have to sneak into their home.

After about two years of use, we have had zero problems with this app connecting and working properly. Gate broke once and had to make an admin change - support was efficient.

Would make it great to open when I’m on my bike! Otherwise great app

The app works great in and of itself but adding support for app shortcuts would be extremely helpful and improve safety. It would allow us to open the gate without looking for the app on our phone while driving.

Our app to control camera and access to open/close has not been functional in months. I did the recent update but the last time I have any log activity was 3/23/22. This is not acceptable!