Superpedestrian LINK Scooters

Broken scooters, you never know if you gonna unlock a broken scooter, or if works at the beginning then gonna break in the middle of the ride, and no parking spaces around. Should consider alternatives!

We took two scooters and during the ride one stipped and closed the ride. We lost a lot of time to find another one, while paying for the second scooter. A 20 min ride was 6 euros! And the app is cumbersome, you have to contact customer support via e-mail, not in the app! Wtf?!?

The scooters are very easy to take off the kickstand . With lime scooters it is difficult so I appreciate that. However we need to be able to have our phone tied to the top of the scooter so we can use our maps to navigate. Maybe the app could integrate a map that gives directions?

This app no longer works in my area.

my first couple rides went very well, i rode and it was a descent price. after riding a couple times, the app showed a deal that included adding money to your wallet. After i added twenty dollars to my account, all superpedestrain scooters got removed from my city.

Was not reimbursed or contacted for two scooters glitching and not starting. I was still charged for the time (which was under 5 minutes that I spent trying to get them to work). Otherwise, I have never had any problem with using the app or the scooters.

The app does not have settings to turn off promo notifications. I will downrate apps which keep sending unwanted notifications no matter what other virtues the app has. It is either bad engineering or unfriendly marketing practice and companies should have higher standards. I encourage others to do the same. The problem is especially annoying for apps like this one for which I cannot mute the app entirely because using the app for its intended purpose requires notifications (in this case, to be alerted of in-ride issues). Please stop adding distracting spam to my life.

I loaded 20 dollars and they went out of business the same week.

They made no announcement that they were shutting down, so I unknowingly loaded a bunch of credit from Transit GO into a service that removed all of its scooters a couple days later. This is insane, I’m losing over $30.

Dont even bother. Only 2 scooters available in the entire city!