GOEXDATA

I had a similar experience to others. I’ve tried both the free and paid versions. I really love the app and the idea behind it, but I just can’t get past the bugs, which discourage me from using the app. A few times, I’ve encountered a blank screen instead of a recording or issues with uploading, resulting in completely messed-up scoring. The effort of setting up the stand and convincing the other player to agree to record the session—promising great stats and a recording—only to be disappointed afterward with no or poor recording, is frustrating. It doesn’t happen often, but it happens enough to stop me from using the app.

Have a one year membership and been using the app for a month now. The potential for what it can deliver is huge. At a rec level, being able to use data to understand what I’m doing well and not so well, and focus on improving one area at a time is incredibly valuable. But as with any startup, things are never going to perfect and the niggles are frustrating at time. My 64GB iPhone is not enough to process, and switching with Mac is slow and long, and the data doesn’t always sync well. Setting up the recording using the watch is also hit or miss, and requires a lot of fiddling. It takes 6-8 hrs to complete the process for a 2hr game. Fingers crossed they improve the usability quickly instead of just adding new features.

I like the features and UX of the app, but it is awfully buggy. It crashes in about 30% of my recordings, speed stats not visible in half of them. It is very slow even on 14 Pro. Every time I try to add my partner to the game the search first loading spinner for minutes showing some other persons and only after shows my friend who’s I add every single train.

Sadly the product stopped working with an iPhone and iPad and will not pair with each other. The technical support is awful just refering you to existing tutorials instead of answering the questions asked and attempting to resolve the specific problems raised. Complete waste of nearly £200 so would not recommend to anyone else

Since the last patch I can’t review some matches, it shows 1/0 points

I’ve been using this app for over three years and have used both the paid and free version and have been part of the developer testers. I stopped using the paid version due to the difficulty in uploading and scoring glitches and have quite happily used the free version to keep testing and offering feedback. Unfortunately the latest free version although still offering 60 minutes of recording a month no longer shows any of the scoring that you enter, when viewed in the match playback, and so watching back footage is practically redundant. I so loved using this app but feel the push for the paid version with so many bugs and the now increasing features that have been prominent in the free version for so long been taken away make me not want to use this anymore. Such a shame.

Good application, but make please possibility to upload video through mobile internet 5G not only wi-fi

I have deleted the app but still shows access to mic in privacy settings

the idea is great, but the cut between points beta feature completely ruined the footage- playback is extremely laggy and keeps jumping between random bits. also, the price is ridiculous and just exacerbates the inaccessibility of tennis.

Great idea and some of the analysis is pretty cool, but if you can’t get your camera setup confidently and easily on a fence mount and can’t get videos uploaded after hours of trying then for me it makes the app unusable. The final straw was spending nearly a week trying to get a couple of hours of video uploaded to their cloud platform without success and despite help from the support team, that were keen to help, they were unable to resolve. I understand that not everyone has these problems, but a number do and until the upload of videos is sorted out, which is a pretty basic core function for this sort of app, then all the fancy AI stuff is irrelevant. Apparently it’s a known problem, but unresolved, and waiting for confidence that the team have resolved the upload issues so that after a game videos can be simply and effectively uploaded within a few minutes. Happy to try again when the team think the issues are resolved and waiting to hear back from the team as to when that might be … you may be lucky and your uploads work ok, as they do for a couple of pals, but however they also don’t for a few others … Feels like it’s worth persevering with as soon as they’ve fixed the core issues … but for now very frustrating and left with a fence mount that’s currently unusable …