TigerConnect (formerly TigerText) Clinical Communications for Healthcare Teams
More than a secure text messaging app, TigerConnect is a communication and collaboration platform that streamlines workflows by delivering actionable real-time, clinical data at the point of care to drive positive outcomes for patients and greater productivity and profitability for healthcare organizations.
Through its Connection Hub technology, TigerConnect integrates data from EHRs, nurse call systems, scheduling, and other clinical systems for accelerated workflows that lead to greater collaboration, improved productivity, and higher patient satisfaction. Secure, encrypted, and HITRUST-Certified, the TigerConnect app syncs with your active directory, helping to:
• Reduce costs
• Improve care quality
• Decrease patient wait times
• Increase bed utilization
• Reduce medical errors
• Achieve HIPAA compliance
• Raise HCAHPS scores
• Improve care team job satisfaction
TigerConnect integrates with hospital systems such as:
• EHR
• Patient Alerts & Alarms / Nurse Call
• Scheduling System
• PACS
• VoIP / PBX
• Paging & Answering Service
• Lab Systems
• Single Sign-On
Additional capabilities include:
• Messaging by Role or Department
• Intelligent message routing
• Voice & Video Calling
• Priority Messaging
• Auto-Forwarding
• Messaging to External Users
Secure Messaging
• Secure Texts
• Message Recall
• Group Conversations
• Broadcast Messaging
• Message Status (Sent/Delivered/Read)
• Push Notifications
• Searchable Directory
• Multiple Inboxes
• Do Not Disturb
ADDITIONAL INFORMATION
TigerConnect is currently certified to work in the U.S. and Canada. While users in other countries may download and access the app for free, the TigerConnect user experience may be inconsistent outside the U.S. and Canada.
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User Rating
1.56 out of 5
90 ratings
in Singapore
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Ratings History
Reviews
Tiger connect are lousy
Tiger connect system is lousy and incompatible with the Microsoft in Nuh. I have to uninstall and reinstall the system. Best is after reinstall the system , my credential is not match. Cause some much problems that even harm nuh patients due to the nurses tiger text required multiple time key in the the credentials. If you received 100 text in a day , you need to key in the credentials 100 times to get access. I just wondered why this company still can secure government contract. I earn all future potential buyers please reconsider my feedback
Enquiries about issues relating to TigerConnect
Dear Person-in-charge,
The Tigerconnect app has been very useful and working fine in general. However, I have some issues and are as follows:
1. After the day is done, when I try to access TigerConnect on my phone the next day, I was automatically logged out and I need to manually key in the credentials and login. Please advise if there is a way to stop this auto log out so that I will not need to key in the credentials the next day when login to TigerConnect. (Just a side note, my phone is IOS)
2. There are times when I login to TigerConnect on my phone, even though with correct Email, but the password is wrong and I was prompted with the message “Credentials didn’t match” even though the credentials are correct and the password wasn’t changed.
These are the issues I’m currently facing and please advise how can I go about these two issues.
Thank you for your kind attention for the above.
Wishing you a very Blessed Merry Christmas and Happy New Year!
Broken app
This is a broken app! The app store nev prompt to update but stuck on upgrade in progress mode! I am force to use the app! Pls solve the issue!
Lousy app with no cut n paste
The title says it all
Even more inferior than an average chatting app, this is why we pay so much for healthcare but nth much gets done
Paid for lousy app and time spent to develop lousy app
Latest version draining battery
This version drains battery in the background even when the phone is not used.
Priority text terrible for mental health
Even if you are on do-not-disturb and silent mode, a priority text will chime at 3am and wake the whole neighborhood non stop until you open the message. What a great way to ensure no one gets a full break from work
Annoying App
Thank u for creating this app for my supervisor to alerted us with unnecessary message for nothing but to create nuisance
Upgrading
After updating app, the app just go “upgrade in progress” status message.
It’s upgrading for almost more than 6hours still not done. I have to delete the app and reinstall again
