Worst customer service
I had an issue with my order and not only they have lied to me but also zero action was taken.
Toters توترز
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Description
Food delivery & much more!
YOUR FAVORITES
Star your favorite stores to keep them at the top of your screen - for easy access.
SCHEDULE DELIVERIES
Let us know when you need your food at 1:15 pm in five days, as precise as that sounds.
SAME ORDER, DIFFERENT DAY
Get your dose of a large cappuccino with skimmed milk, easy on the foam, one click away, every day.
YOUR PREFERENCES, SAVED
Save your payment information securely and your best friend’s home address, just once, because who wants to type that in every. single. time?
REAL-TIME TRACKING
Watch your order arriving: from confirmation to preparation and on the way to almost there. We get hangry and impatient too.
WE’RE HERE FOR YOU
Reach out to us. Five-star service gets you what you need, right when you need it.
GET REWARDED
With Toters Rewards, earn points and redeem them through a wide range of offers, discounts, free meals and benefits. More orders means more rewards!
GET ANYTHING DELIVERED
With our Butler service, we can pick up or buy and deliver anything that fits on a bike.
WE’RE ALREADY THERE - with more than just lunch
Business trip to Lebanon, Iraq, or the U.S.? You guessed it. We’re already there.
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YOUR FAVORITES
Star your favorite stores to keep them at the top of your screen - for easy access.
SCHEDULE DELIVERIES
Let us know when you need your food at 1:15 pm in five days, as precise as that sounds.
SAME ORDER, DIFFERENT DAY
Get your dose of a large cappuccino with skimmed milk, easy on the foam, one click away, every day.
YOUR PREFERENCES, SAVED
Save your payment information securely and your best friend’s home address, just once, because who wants to type that in every. single. time?
REAL-TIME TRACKING
Watch your order arriving: from confirmation to preparation and on the way to almost there. We get hangry and impatient too.
WE’RE HERE FOR YOU
Reach out to us. Five-star service gets you what you need, right when you need it.
GET REWARDED
With Toters Rewards, earn points and redeem them through a wide range of offers, discounts, free meals and benefits. More orders means more rewards!
GET ANYTHING DELIVERED
With our Butler service, we can pick up or buy and deliver anything that fits on a bike.
WE’RE ALREADY THERE - with more than just lunch
Business trip to Lebanon, Iraq, or the U.S.? You guessed it. We’re already there.
Screenshots
User Rating
4.75 out of 5
412 ratings in United Kingdom
5 star
374
4 star
13
3 star
4
2 star
2
1 star
19
Ratings History
Reviews
كربلاء
افضل برنامج من حيث المصداقية وسرعه التوصيل والخصومات
Worst customer service
I ordered food from a 4.8 star rated restaurant , and to my luck it was 2 hours and a half late. After talking to customer service , they stated that I will be compensated . Once the food arrived it was disgusting and cold , their response was that they contacted the restaurant and they refused to issue a refund , and simply apologized for the situation. I ordered for 400,000 , they compensated me with 20%. I ended up having a bite of one of the plates and throwing the rest, and worst : without electricity! I planned my timings so that I can atleast eat with electricity , yet it wasn’t the case.
Greedy Startup Fleeces All
A quick Google search about this company shows how they fleece their customers, their delivery drivers and the vendors that sign up to be on their platform. Instead of improving their practices, they play on heartstrings - ‘support Lebanese startups’. No immoral startup is getting my support.
أسوأ وقت توصيل دائما متاخرين
الطلب في معظم الاحيان يصل متاخر، يطول اكثر من ساعة وربع ومرات ساعة ونص
Great app for food delivery in Beirut
Good customer service, easy to track deliveries. Sometimes issue with restaurants or shops accepting orders and then phoning to say don’t have products instead of rejecting the order. Any issues flagged on the app are followed up quickly by Toters customer service
Good app overall.
The app is good overall. There are a few glitches that can be solved. Customer service could be better. I had called someone because I received the wrong type of coffee she promised me to send me the right one but it never happened.
Store Rankings
Ranking History
Category Rankings
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Chart
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Category
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Rank
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|---|---|---|
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Top Free
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1
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Top Free
|
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43
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Top Free
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51
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Top Free
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85
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Top Free
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89
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Keywords
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Your Groceries in a snAPP
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Revenue and Downloads
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App Info
- Category
- Food Drink
- Publisher
- TOTERapp LLC
- Languages
- Arabic, ck, English, Turkish
- Recent version
- 4.06.2103 (3 weeks ago )
- Released on
- Feb 4, 2016 (8 years ago )
- Also available in
- United States, Lebanon, United Arab Emirates, Saudi Arabia, United Kingdom, Canada, France, Turkey, Kuwait, Egypt, Australia, Germany, Sweden, Russia, Belgium, Italy, Netherlands, Nigeria, Spain, Malaysia, Switzerland, Denmark, Ukraine, Greece, South Korea, Philippines, Mexico, Romania, Indonesia, Brazil, Finland, India, Pakistan, South Africa, Ireland, New Zealand, Algeria, Poland, Austria, China, Norway, Portugal, Argentina, Japan, Colombia, Czechia, Belarus, Azerbaijan, Hungary, Singapore, Thailand, Israel, Hong Kong, Vietnam, Ecuador, Chile, Taiwan, Kazakhstan, Peru, Dominican Republic
- Last updated
- 4 weeks ago