Urban Ladder

Published by: Urban Ladder
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Description

Create the perfect home straight out of your dreams with Urban Ladder. Choose from over 5,000+ stunning designs online at India’s leading store for furniture, decor, and interior design services!

Here are the top reasons you should download our app and experience furnishing services at their finest:
- A user-friendly interface that makes the shopping experience a breeze, with interactive filters to streamline your options.
- 360-degree view of products to give you a detailed idea
- Availability of walk-in stores in every city for you to experience the touch and feel of the products personally
- Customisation of products available in every selection, including setting up your modular kitchen and wardrobes with personalised finishes
- Personalised recommendations tailored to your preferences and browsing history
- Access to a wide range of products and brands, including notices for the latest offers and sales
- Wishlist optimisation, hassle-free payment with 0% EMI options, and live tracking of orders
- Updates on the newest furnishing and home decor trends right along with our catalogue
- Excellent customer service and consultations are only a couple of clicks away
Explore our beautiful collection through these top categories:
Living Room Furniture: Your living room is the introduction to the rest of your home, and the decor must reflect that. From sofas for lounging to theatre-worthy TV units, our living room catalogues offer various design and material options. If you need to design your coordinated parlour set, complete with a centre table and showcase, you know where to look!
Bedroom Furniture: Nowadays, bedrooms are a nexus of various activities other than sleep, and our furnishings will help you elevate your space like nothing else! From designer beds to lush mattresses and dressing tables to wardrobes, you can use your nook to its fullest potential.
Dining Room Furniture: A dining table is a heartwarming spot for your loved ones to bond over mealtimes, and your dining furniture often reflects that. With our selection of dining chairs, extendable tables, and designer crockery units, you can enjoy your meals from start to finish.
Study Room Furniture: A personal study where one can concentrate on their studies and work is no longer that grand room you only see in movie mansions. You can have your own study, complete with a study table, study chair, and customised furniture like computer tables and bookshelves to keep your essentials accessible.
Kids Room Furniture: Children are our future and must be nurtured in a welcoming space that helps them grow! From a kids' bed for them to jump on to a kids' table and kids' chairs for studying, we have it all in our catalogue. Our kids' wardrobe designs will leave your little ones delighted.
Home Decor: The variety our catalogue offers in this versatile space is truly astronomical. Urban Ladder's collection is your oyster, from wall decor, including paintings and showpieces, to functional home furnishings like lamps, lighting, and even cutlery like serverware and tableware.
Urban Ladder’s top-notch services make your interior design dreams achievable. You will no longer have to rely on the catalogue choice to fit your space. Our customisation guides for modular wardrobes and kitchens and repair services will upgrade your furniture to fit your vision perfectly!
Browse from some of the leading furniture brands and manufacturers in the country and get exclusive deals for the same, only on Urban Ladder’s platform:
Durian, Sleepwell, Duroflex, Nilkamal, Fabulive, @home, Boingg, Sleepyhead, D'Decor, Jaipur Rugs, Presto, Presto, Evok, Bella Case, Spacewood, Simplywud
We deliver excellence… to every corner of India!
How do we access our goodies when you live in a remote city? No fear—our delivery services will reach every nook and cranny of this country, no matter where you need your home upstyle.
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Urban Ladder FAQ

  • Is Urban Ladder free?

    Yes, Urban Ladder is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is Urban Ladder legit?

    ⚠️ The Urban Ladder app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.

    Thanks for the vote

  • How much does Urban Ladder cost?

    Urban Ladder is free.

  • What is Urban Ladder revenue?

    To get estimated revenue of Urban Ladder app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating
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Ratings History

Urban Ladder Reviews

Order only if you have 2-3 months timeline

mitul95 on

India

They will call you and provide you the best experience before purchase. But they forget that you exist immediately after the purchase. I purchased a bed on 11 May. It’s June 21 now, yet they are not able to commit on a delivery date. Sometimes they say operational issues. Other times they say manufacturing delays at the end of the manufacturer. No one is giving a clear response. Reading other reviews, I feel even if the bed gets delivered in a few days, it’s installation will take a lot more time. Highly unprofessional from such a big company owned by Mukesh Ambani

They make you cry after purchase

manish123556777 on

India

I have bought a queen bed but for installation they are not coming. I have call Urban Company for installation and pay extra. Don’t buy from them. Try to buy from other online shop. Such a non customer friendly company. DINT BUY FROM UL.

Pathetic customer support

Vikram Gujar on

India

Team, I have very bad experience with Urban Ladder. I have ordered Mattresses from your store and received defective product delivery which I have returned to delivery person. Since then I haven’t received reply on replacement of product or refund or alternative solution. Pl confirm for how many days I should wait ??? Your app doesn’t permit me to update / see status of my order Your Feedback : Thanks & Regards Vikram Gujar

Very bad services and give wrong promises

p r brahmbhatt on

India

Very bad services and give wrong promising for selling their products And after when you get your product and give services, then this is our service is not available on your place, so if you want to get your after services, then come with your product in Bangalore and then they give us services Very bad call centre and bad after service Their employee is giving wrong promises to sell their products

Worst Experience

Sharon@3 on

India

There is no ETA of the product being delivered. The installation team never comes in 48hrs , they have their own ETA which would be mostly 96hrs. Post that every time I have ordered I have received damaged product and it takes forever to get a response from the customer service. Overall it takes around 1-1.5 months to get a product delivered from here. Hence I had the worst experience for both my orders placed from Urban ladder

Pathetic customer service. Pls do not purchase from here

Jivrajika on

India

This is the worst platform to purchase any product. Pls do not purchase by any means. Customer service team is not responsible at all. 0 communication from this team. Cancelled delivery after 1 month

Poor quality products and pathetically service

Nsp.gs on

India

The products we purchased from Urban Ladder started rotting in just one year and since it was past warranty the company started charging high amounts for repair. When consulted with other carpenter for the issue they also highlighted the wood work was poor in the original product. Also charging exorbitantly for technician to visit. Would not recommend to purchase from Urban Ladder if you want to avoid post purchase hassles.

Used to be really good, now they’re terrible

Saurabh Kundan on

India

Company and its employees are not customer focused any more. Terrible aftersales support. Product quality has also deteriorated. No longer the quality furniture company it used to be.

Poor Product and Customer service is the worst

Rahul7273728 on

India

Received a Sofa which had visible discolouration of fabric, however customer service team insisted that this is acceptable. Service was more like customer harassment than customer satisfaction. Each defect pointed out was rejected as acceptable. When I quoted their own terms and conditions which proves that product is unacceptable - No one has replied from customers team. Horrible experience - Will spread this knowledge that it is best to avoid Urban Ladder.

Reliance has turned UL into garbage

AngryCustomer12366 on

India

Pathetic delivery service, horrible installation service and worst of all horrific customer service that doesnt resolve any single issue. Ordered bed, sofa and closet, they charged 4000 Rs for delivery, and in all the cases One Single Person brought the product in a truck, and simply refused to offload and deliver the product inside the house!! Customer service is robotic & helpless. UL has gone down the drain, Reliance has managed to turn this business into garbage.

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Furniture... bonded with love

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