Ventra

It’s fine if you’re using the L but if you want to figure out what track your train is on at union station good luck. The signs there were also showing some message about how long metra has served Chicago, which is cool, but I really like knowing what track I’m supposed to be on without having to ask someone.

I altered the address to sign up bc CANADA is not an option. Can't enter Cdn billing address for cr card though. Probably a simple fix for app designer/creator

I was worried when I visited chicago recently. Seeing a 1.5 star review average made me think this would be awful. Maybe they’ve updated the app since the bad reviews but this was a close to flawless experience for me. I only used the account creation/add pass/add pass to wallet/top up pass features but it all worked perfectly for me. I was able to get that done on my phone in the time it took to walk from my gate to o’hare station. That’s pretty slick I LOVE having the ventra pass built into the wallet app and not even having to face id to tap onto the bus. I noticed how smooth and quick bus onloads were when everyone, who already had their phones in their hands, could tap onto the bus and keep the journey moving. I can’t speak to the other features of this app but as a 2 week visitor to chicago who transited almost everywhere, this app was great.

Please allow your Canadian neighbours to use our billing addresses.

omg this is America Even the vending machine requires me to enter credit card zip while I of course don't have

This app is so trash it charged me an hour after i tried paying and it had initially said payment failed. Ended up paying once on the app and once in person. Wish i could give 0/5

Can't buy tickets through app because I don't have a US address. This is stupid in this day and age! I travel to Chicago frequently and can't buy through the app but can easily do this with New York and New Jersey apps. It's time for Chicago to join the modern age.

Disappointed that only U.S. residents can create accounts and only credit cards with U.S. billing addresses can be used for payment in this version. Would definitely use when visiting Chicago if/when this changes.

Intuitive, function, simple. Good app for Chicagoland transit.

No app support whatsoever! Creeds don’t go to wallet. I lose money. Bus times are consistently inaccurate. Always running late. What’s the point?