Web Help Desk Mobile

Published by: SolarWinds Worldwide
Downloads
Revenue

Description

Web Help Desk Mobile enables your Apple iOS device to receive SMS text messages from SolarWinds Web Help Desk each time a customer ticket is created or updated.

Web Help Desk Mobile is not a standalone application. To receive SMS text messages, you must have a user account on a supported server running SolarWinds Web Help Desk version 12.1 or later and an Apple Push Notification Service (APNS) certificate. You can download SolarWinds Web Help Desk and the latest APNS certificate from the SolarWinds Customer Portal at https://customerportal.solarwinds.com.

SolarWinds Web Help Desk is a web-based automated ticketing solution that helps you manage your IT support requests for both internal and external clients. This solution supports email ticket creation, automatic ticket assignment and escalation,
asset management, and incident and problem management. You can download a trial version of SolarWinds Web Help Desk at https://webhelpdesk.com.
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Web Help Desk Mobile FAQ

  • Is Web Help Desk Mobile free?

    Yes, Web Help Desk Mobile is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is Web Help Desk Mobile legit?

    ⚠️ The Web Help Desk Mobile app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.

    Thanks for the vote

  • How much does Web Help Desk Mobile cost?

    Web Help Desk Mobile is free.

  • What is Web Help Desk Mobile revenue?

    To get estimated revenue of Web Help Desk Mobile app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating
App is not rated in Hungary yet.
Ratings History

Web Help Desk Mobile Reviews

Has not been updated in 3 years

lukeynoodle on

United States

Buggy and outdated would be really nice to be able to have this app but can’t even connect it just says error authentication needed the company needs to update this app

Biggest Piece of Crap On App Store

Just A Tech on

United States

This hasn’t been updated in forever. Won’t send emails and won’t function properly. I just resort to visiting WHD on my phone through Chrpme and view it through desktop mode.

Honestly has been hot garbage since they were bought out.

Shaon94 on

United States

Solar winds has all but stopped innovating or updating their app. This product looks like it is still running iOS4 I am not sure why they still have an app on the store if they are going to let it linger in this garbage state.

Practically unusable

Adstretch on

United States

Needs a complete redesign. The UX is awful.

Pointless

voidnomad on

United States

Better option is to just connect to your web help desk with a browser, then switch to standard view. iOS app needs a rebuild or deletion from app store.

Limited

scotepi on

United States

The ui is extremely out of date. None of the search boxes seam to work as expected. There is no way to do inventory, this would be an awesome way to go through and do it.

Horrible

c.grande on

United States

I’d be embarrassed if my company put this app out.

Where is the IOS 11 version

WScottS on

United States

This had been giving warnings for a year. How about a fix or new app

Updates make things better right???

Ryan8382 on

United States

This update seems worse than before. Way to move backwards SW.

Update

GR8GTP on

United States

Needs update ios4 is long gone but this still looks like it

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Web Help Desk Mobile Installs

Last 30 days

Web Help Desk Mobile Revenue

Last 30 days

Web Help Desk Mobile Revenue and Downloads

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