Yes, ZEFNET Charge is completely free and it doesn't have any in-app purchases or subscriptions.
⚠️ The ZEFNET Charge app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
ZEFNET Charge is free.
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The app needs you to add money to the account, and the first time, it works. The second time I added funds, Zef processed my payment but didn’t add it to my account. Emailing back and forth with company, they did some bizarre math and claimed they owed me nothing and closed the ticket. DO NOT USE THIS APP. The company steals your money and won’t refund it.
My city has a couple of these chargers and I find it so helpful to use this app to check beforehand whether either of the stalls are open before deciding if I’ll take my dog on a dog walk after parking there while getting some free juice.
Used this service in a pinch and had to deposit money to use. Now I have a remaining credit and there’s no place in the app to request funds be returned to me.
App freezes when trying to add funds.
Honestly it is. Soooooo many glitches. They never fix this app.
Every time I open the ZEF Energy app, it logs me out, unless I'm logging in again on the same day. Today, when I tried to log in, I got a "Too many requests" error, even though it was my first attempt. My login info is auto-filled by my password manager, so it's definitely correct. I'm disappointed. ZEF has the biggest charging network in Minnesota, but after three years, the app still doesn't work properly. Additionally, the maintenance and security of the DC fast chargers are lacking. I've seen several chargers using ABB Terra cables, which have been cut for copper theft. Please improve the app and the network. Despite these issues, I still prefer supporting a local brand over national ones.
preloading is ridiculous. i now have money on the acct that i will likely never use again. most of the other ev chg’g stations chg you for what you actually use. this is obviously a money making process for them for all those that leave a few $$ on their acct and never use them again. all this and they still chg you $5 just to hook up.
The app is garbage, the chargers are garbage, the support is garbage. Nothing works. Stay far away from ZEF chargers and don’t plan on them working for your trip. 3 DOA on me in the last week alone.
The app works once or twice. Any subsequent attempt results in a black screen!! Nothing. I delete it and download it again to get one or two uses. Repeat. Seems totally untested and when it’s tested it fails.
Can’t add more than one home charger to the app.
