ACT Fibernet

I had taken this service in July 2023 and facing network issues frequently (minimum twice a week). Every time I need to raise a complaint and the service they provide was not worth. I recommend better not to choose this connection.

My user friendly

Very unstable connection

Worst service ever I have received. - Network keeps going down very often for no reason. - If we raise the ticket for connection error, local AcT engineer calls back questioning in a rude manor, why you had to raise the ticket, can’t you call us. (How do you expect us to save your all employees numbers) - customer care is the worst, I called in to get extra connection and to mention I am tired of this network issue occurring often and CS agent mentions ‘you have no sense, speak sensibly or else I will disconnect the call and no complaint will be raised’. Now to raise our query we have to undergo a THREAT and listen to all non-sense your CS agents speak. WORST SERVICE EVER RECEIVED AND HIGH ON COSTING WHEN COMPARED TO OTHER SERVICES.

Worst service, kindly add phone pay on payments

Why on earth do I have to enter my mobile number everytime twice to get the payment done , why cant you guys register details for every month and all have to do is make payment as soos as I click for payment Kindly simplify the entire process, less steps and easy payment Thank you

Excellent support and flawless connection

Not accepting debt card payment b

Every month, when I try to pay bill, i run into problem with other than AMAZON payments option which would never open. I am forced to spend considerable time for a few days to pay. It should be actually hassle free. Fix it pl.

There’s no search option and finding the available plans in your region doesn’t show from the app directly.