African Bank

I’m based in the UK and rely a lot on my banking app. Unfortunately it worked like a dream when I first used it in SA. Now back in the UK, it can’t do mobile money sending; simply dropping the request at the last minute with the app crashing every time. Can’t support my family while overseas unfortunately. App can do all other things except mobile money transfer. Means I can only send money by bank to bank transfer. I used the card to pay someone on WorldRemit and to this day, if I try an ATM withdrawal, it is rejected by the UK ATMs and my SA number receives an SMS that says I have exceeded my limit for the day. My limit is 10k by the way. logging in can be a small mission too: I once copied a mobile number to send money to and every time I try to log in, it still asks me where I want to paste hahaha and I have restarted my phone several times. Now I understand why people avoid some of these small banks

My app on my 2 iPhones was working perfectly before some idiot decided to upgrade the app and now it DOES NOT WORK!!!!! Yet they have the audacity to blame you and your UP TO DATE SOFTWARE ON YOUR PHONE AS THE PROBLEM 🤬🤬🤬🤬 FIX YOUR APP AND STOP BLAMING TO USER. THE PROBLEM IS WITH YOUR TECH DEPARTMENT!!!!

I wanted to buy airtime and purchase was “successful” but I still haven’t received the airtime !!! 😏 why is that ? … please fix this

I’ve been patient with this app from 2019 hoping it would improve it’s always a struggle to use it. Recently I upgraded to iOS and I have not been able to use this app even once it keeps saying “ We apologise, we cannot Satisfy your request at the moment” I grudgingly started using the app on my wife’s Samsung phone but she also moved to iOS and she is not unable to access the app too. If it’s not account being put on hold for no reason it’s the app never working. No one can fix this isssue. I am so determined to go close all my accounts and move to a bank who can allow me to bank with no issues. I’d suggest everyone else do the same

The app is helpful when try to put in your log in details. The app gives a 4 pin code but it actually wants 5 for it to login. Planning on moving to another bank because of that

Every time I try to log on to the app it shows me an error yet on my side everything is fine which is very frustrating because I need to pay accounts and the portal, I’m afraid to use because it’s not user friendly like app for transactions

After the upgrade, the app gives an error when I want to open it using a PIN number. Now I can’t access it to do banking activities.

My version of the app is old and before I can log in , it says I should update . No problem because it’s 1mb which is a bargain but when I click on the update feature, nothing happens. I haven’t even fetched my card from the bank because of I opened it online and I’m already getting messages that I have a negative balance on my account because it’s overdrawn . 😖😖😖

Useless app

Upgraded my phone and reinstalled the app. I simply can not login. Now I have to use the website.