Amazon Business

Impossible to login with SSO on the app. On web browser is ok.

Impossible to find a phone number of customer services for delivery notification and no product zero support can’t even find text messages with actual person let’s make this bit better and easier to communicate please

last few updates did not fix this obvious issue. and including this update. Cant sign in rendering app useless

Je n’ai jamais réussi à trouver l’aide du service à la clientèle.

On ne voit pas toutes nos factures. Pour une entreprise c’est impossible, très décevant

As a business owner you want to be able to keep track of your orders by accounting department/category and also monitor your credit card spendings to prevent abuse and fraud. Amazon business does all of these terribly. Amazon charges items one at a time or a small batch at a time thats different than their shipping invoice, which is different than your bulk order. I could have ordered 10 coffee makers but shipping invoice may break it into 3 orders but then when it came to charging your card they may be charging one item at a time running 10 charges of the same amount. This is a bloody nightmare to reconcile. Not to mention your credit card will definitely flag the transactions as fraud and lock your card.

A great tool that lets you work and multitasks without having to be on the computer

Best place to save money and they always deal awesome Customer service

Received several emails to join stating I could apply promo code SBM50 to save up to $150 on my first order Come to find out it’s for US only. They have my account info, they obviously knew I was from Canada considering I got the promo emails directly after I ordered something from my regular Amazon account I guess Amazon does not value its Canadian customers as much as the US

The item was delayed and not delivered for more than one week I have tried to get refund through the app but the app took me from a page to another page with no conclusion. I spect 1 hour on the phone on Sunday morning trying to get a refund for the item was not delivered It was a very bad experience and very poor customer service I will cancel my prime membership It does not worth it 😞😞😞😞