At Home Stores

I upgraded to the latest and it’s working good for me

App is stuck at the at home storefront page and freezes and doesn’t open at all. I tried to uninstall and reinstall it but nothing still doesn’t work

App does not load and it just sits there with a picture of at home.

App prompts you to create a password but will not accept the passwords generated by the iOS keychain password manager.

I buy alot of things from the store and everytime I check out I always put in my phone number but for some reason it’s not giving me my points…the app shows that I haven’t spend any money🤔🤔

With the app i’m able to easily find the product i’m looking for and the detailed specs.

This app is extremely slow loading. I only have issues with this app being low not any other shopping apps.

For my needs the app is working great. I’m able use it to find the products I’m looking for and then use the bar code scanning to view the price and more product details. I can then add to cart and it’s a shared cart with my account. I can look at all the delivery options and place my online orders.

I love this store & wish I could love the app. I hoped the app would simplify online shopping for At Home & overall provide additional convenience to the overall customer experience. Unfortunately this is not the case. I have instead found it time and time again to be extremely slow, glitchy, and greatly lacking in intuitive design/function. First off, when I say slow, I’m talking snail speed at best! I scroll and whatever page I’m on stays put a few seconds then eventually catch’s up & repeats this process constantly. Next to note, It’s randomly & dysfunctionally glitchy. I experience very frequent inconveniences from the very start of opening the app. For example, it repeatedly disables the screen to reload randomly (for far too long). Additionally, to save an item I’m interested in I have to tap the heart button 10+ times before it registers the touch & adds it to favorites. It will often also display an error message indicating there was an issue and it couldn’t add an item to my cart. However, if I go back to it and add to cart again it complies. Lastly, it is sorely lacking in intuitive design & function. If items in the cart are no longer available they remain in the cart. There is no way to manage the cart except to go one by one and remove each item. This is especially time consuming as after each removal the app takes 5+ seconds to reload before you can continue. Customers also do not have the convenience of saving an item for later from the cart but instead have to either go to the products page or opt to just remove the item altogether. The app also does not offer customers any way of splitting or customizing the organization of the wishlist/favorites section. So any saved item gets dumped into one bulk list & even unavailable items remain. No view filter or bulk edit features are available for this either. I hope this feedback inspires updates that turn this app into one of convenience, quality, & capability more befitting of the fantastic storefront experience At Home consistently provides to customers. As of now, sadly, in my opinion the app is so much more trouble than it’s worth. I’d recommend other users skip it & go in person instead until some serious necessary improvements are made. Thank You

Since the update now, it’s logged me out of my account and won’t let me log back in