AXS Tickets

App said tickets would be available in hours. It’s been 2 weeks now. Tickets not yet in my app.

AXS logged me out as I was preparing to purchase a ticket. I logged in with the correct username and password, and received error messages that one or the other were invalid. Lost the ticket due to time, and now the show is sold out. This is as reliable as Ticketmaster (and that’s not a compliment).

Excelente Aplicación

Bought a ticket well over 39 days in advance just to have it refunded with out notice. Checked in to it and this company does it all the time with out explanation or with made up excuses. Shame since this has also impacted my views of the artist and venue since this is the type of company that chose to do business with…would rather pay the fees with ticket master at least I’ll see the shows I pay for.

It always thinks I’m a boy so I can’t buy tickets, even though I only try 1-2x/year. No one to help…

Purchased tickets do not show up unless you open the app, turn off WiFi, close the app, turn on WiFi, then turn the app back on. It took me 11 chats to find out. But now it works!!!

App not very user friendly. Should have a log in block up front. Have to search for it.

One I

They never sent me my tickets (issue with Apple relay I believe). It took over an hour to get in touch with the right support team member. They said they would call be back and when I did get the call back they hung up on me. This is a third party to Ticketmaster, so it’s just Ticketmaster in a trench-coat, might as well just get tickets on Ticketmaster proper.

Middle man that will accept zero responsibily for any level of service .. try calling them … then try calling the vice president … easier to reach executive office of the USA … plaint and simple. modern scalper … with a sophisticated app … (willing to bet this review is not public ) nice work … purchased at box office at event because your system failed