Big Cartel

The app itself is not bad but the browser version is very good. But the support from Bigcartel is the slowest support I’ve ever seen. They say: usual respond time 2h. I wait now days and they still didn’t respond.

I love this app and website host so much. I’ve had it for quite a while and for the most part, it’s great. However, there’s an issue that while it isn’t as bad as the constant crashing I used to have (which did get fixed, thank you), but it’s mildly annoying. With the most recent update, now when I update a listing and hit publish, the little blue box pops up saying “changed saved” or something like that. Now, that blue box won’t go away on its own. I have to manually swipe up for it to go away. Doesn’t seem like a big deal, but when I’m editing dozens of listings a day, or adding new ones, it does get increasingly more annoying the more I have to clear it out so I can see everything. In the past, I’ve been told to use the desktop browser for managing my shop. This is not a solution for me as I don’t have access to a desktop computer nor a laptop, or even a way to transfer the photos to another device to upload without the photos becoming terribly pixelated in the transfer process. Please, please fix the mobile app!

The customer service itself is absolutely amazing I’m so thankful everyone I’ve come across has been beyond helpful HOWEVERRRR this app itself can be very frustrating I’ve had my site for almost three years now after swapping from wix & honestly I’d give it a 5 star review if it didn’t always exit & close out the moment I try rearranging products I find myself constantly logging back in over & over every time I’m on it & it closes out after 5-10mins of working & everyyyy time I open it it says error & logs me back out

Continues to crash constantly!!

it’s a great app but it’s very buggy

I sell online and in person on the weekends at my local farmer’s market. Getting my shop set up for both was super simple. Allowed me to not worry about technical issues and just focus on selling. Thanks Big Cartel!

:(

Please fix the photo loading on the orders page, it’s soooooo glitchy !!!

Can you guys at Big Cartel PLEASEE update the app to where we can bulk change the prices of our products??!!!

I updated my big cartel in the morning and after that I was editing my shop making it perfect till I reached pages. I wanted to make a policies page after I did that I just put “testing” to see how it will work than I saved it and then my banner and my background picture got tooken off and my slide show and when I add say the banner back than I add the slide show or the background it refreshes and takes off the banner please help 🙏🙏 Now I resented all my stuff work and still nothing is this just a bug should I wait till tomorrow!?