Bike Share Toronto

The app itself is fine, but the Tangerine Bikes are terribly inconsistent. In my first rental, I had to ride to three different stations to find a dock that worked, wasting my time and being charged the entire way. Would not recommend and will never use again.

A much needed improvement from the previous app

The app is fine but half the time it shows an open spot, that spot is broken and can’t return a bike. Missed several classes because of this, thinking there was a spot available nearby but ended up having to bike another 10 minutes and walk 20 back. By then class was mostly over. Need to get the infrastructure and network working. Would have taken an Uber if I knew there were no spots nearby.

Please make street names easier to see on the map. Text is very small on busy looking map.

Every time I try to scan the qr code, the screen loaded and loaded and nothing happens. Absolutely horrible

Generally the app is better than the old one which was very slow especially when panning around the map. However, since using this version I have found that the availability of bikes and docks are completely unreliable. This is a particular problem with docks which consistently show as having some availability — sometimes as many as 3-4 — when they are actually all full. So you have to cycle to another that shows as having availability… but then that is full too. Restarting the app doesn’t refresh data or anything like that either. The whole network would also benefit from a feature for reporting broken docks.

I've been using the Bike Share Toronto app for over two years, and it's been a consistently frustrating experience. The app has serious performance issues, with constant delays in updating data. You'll often find yourself waiting to see the latest availability of bikes and docks. Even more frustrating is that the app frequently shows bikes available at a dock, only for you to arrive and find none there. This is incredibly inconvenient, especially during peak hours or when you're in a hurry. The user interface is not user-friendly at all. The app is slow, making it a pain to navigate through the different screens. There's also no tutorial or guidance provided for new users, making the initial setup and usage confusing. On top of all this, despite paying for an annual membership, you still have to pay extra for e-bikes. This feels like a cash grab and diminishes the value of the membership. Overall, the Bike Share Toronto app needs significant improvements to become a reliable and user-friendly service.

I set up an email specifically for this app, and I’ve already begun receiving spam. Mainly “your Amazon order failed click here to update your payment information” from a non-Amazon email. It’s clearly a phishing scam, I can’t believe this apps security is so lax that the emails are already being spammed. Warning, DO NOT USE YOUR PERSONAL EMAIL FOR THIS APP.

Sucks haha stay away!

Since a couple of weeks, there is no possibility to return your bike. There is a 5km radius at Mimico Beach with full only bike stations. This is very annoying, doesnt make sense to use the app anymore