Catawiki - Online Auctions

This app was fine until they added the timer. I specifically said no notifications and no alerts, and yet it feels entitled to have a countdown timer on the top of my home screen, blocking what I am actually doing. For days. There is no obvious setting to make it stop. So I deleted it.

Esperoes

Really stupid delayed animations, especially during scrolling photos, no possibility to see all the photos at glance to pick up that you need, toxic blue on the whole screen while opening app, bothering updates of the app every week and so on

Love the site. Mostly have had no issues buying vintage watches from Europe and having them delivered to the USA. I have had problems with about three watches out of the sixty I have bid on an won. So a pretty decent percentage are fine. In these cases it would not have been worth it for me to ship the damaged watch back and Catawiki support was not supportive of me the buyer. Still using the site so obviously the good outweighs the bad.

Not a true auction. Lots of price manipulation

Search doesn’t work really well. Sometimes I get a red dot which means I should have new search results but there is nothing new there. It also often gives results that have nothing to do with my search. But the platform itself has issues. The items appear not to really be vetted by experts considering how many inauthentic things we have seen there. Customer service is also very hard to work with. EDITED because Catawiki sent me a reply with a link to fill out a form that goes to…phone and chat support. There’s no link! So, yeah, this app has some mega issues. But so does the website.

Left a negative seller review about a fake jewelry certificate, was removed with a extremely poor excuse. Contacted customer service, no reply. Buyer beware.

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So Much good stuff.. dangerous!

They charge a 9% fee called “Buyer Protection”, but it is impossible to get any response from them other than the automated “Thank you for contacting us” emails. I filed a claim for an undelivered item, their automated response stated someone would contact me shortly - no one ever did. In the end, I had to file a dispute with my credit card. Such a shame as most sellers are honest, but when something goes wrong, Catawiki is nowhere to be found.