Cigna Envoy®

- IDcards won’t load - half the time it freezes when logging in - takes forever to search for providers, provider information out of date - can’t read notifications although the app tells me I have them

It would be a great app if the logging on process and as easier. You need to put your password every time you log on. It would be easier if they use a code, like the ANZ bank app.

Will not log in, web site works and tells you to get the app, app doesn't work.

This has to be one of the slowest apps I have ever used, and full of bugs that come and go on a regular basis. The latest being the requirement to enter your payment account currency from a drop down menu where USD is not listed. Cannot get past this and cannot submit a claim. Perhaps they introduce these bugs as claim submission flow control 🤔

Extremely outdated. Laggy and slow.

It’s August, 2023 and yes the app is Still trash. As previously stated y many it’s a pain to log in, EVERY TIME. Why can’t you save a password or use facial recognition? I’m a contractor overseas in Europe. 24/7 access? That’s just not true. They will try to schedule you an appointment when it’s convenient for them, NOT when you need help. They gladly take your premiums of course. Do Better Cigna.

The folks who approved the 2FA process have somehow managed to make a frustrating app even more frustrating.

No ability to navigate. Remembers no information. Crashes. Can’t change verification method. How is this possible? Embarrassing app for such a great insurance company

Slow loading all the time! Hate this APP!

Can you add option to remember login, it’s really pain to always fill information and wait for email verification code every time we open app