Circles.Life Singapore

The apps stuck only to 1 account! I cannot login to my 2nd acct

Customer service takes forever to reply, been two weeks since I requested to change my plan and no reply has been heard from them yet. The only thing that was good about this was the data gacha you could get from accumulated points, but now that has changed and the data gacha has been removed. The other gacha there are all also fully redeemed so there’s no point to collecting points for the rewards. They also charged me for roaming even though I didn’t purchase any roaming plan from them, and couldn’t find out how to reach them to file for a chargeback. It used to be good, now it’s horrible, changing telco soon.

Simple issue should be fixed easily. Stop forcing subscribers to go via the chat, when it would be easy to do on the app.

how come this function is remove? this is the reason we stay connect as circlelife user. such a pity. got to lose a customer and more soon.

Just don't get this. Why are they showing movie tickets rather than my subscription? They have a great product but it's unbelievable they have such an illogical UX.

The app don’t even have termination function. Why I call their hotline on April30 to terminate my plan, they still billing up to now and it’s totally scam.

Too much of things inside it became bugs bugs bugs cannot LIVE CHAT cannot send email.. NOT AS GOOD AS BEFORE

have been use for some months ready very awsome app just that there has been no new UI design since it's launch till now and also the connection is dam slow always get no internet in most part of Singapore very disappointed

Really liked how Circles.life used to have many engaging gamification elements in their App. But now it’s disappointing. It seems like they have removed everything and made it minimal. The new rewards system is mostly always sold out and I can’t utilize my 30k points since after I claimed the lower tier reward they tell me it’s “sold out”. Perhaps the right message should be “You’ve claimed this reward for this month, hence it cannot be claimed again”… I am porting over to a competitor soon. They are as price competitive & offer better data + sms + calls package. Plus, have better network coverage. bye bye.

Cannot even send msg in app, how to ask for help.