Comfort Sync® Thermostat

Needs more flexibility to be as good as my old EcoBee. Needs to let the user add more trigger times, as the app only allows 4. (EcoBee allows many more). Needs to be able to turn off the gradual heating between trigger times so the user can actually control the temperature precisely.

Why can’t I set temps hourly?

As others have said, this app is handy when it works. Changes I make to the simple temperature or mode, or to a mode’s schedule, often don’t actually take — especially, ironically, when I make them within my house! It seems to work better when I’m away from home. The navigation on this app (including on the wall unit) has never been great , but I can get past that if this app would just reliably connect.

App is great. Would like for the app to show when it is either in two stage or single stage cooling mode. That would put this app in elite status.

The app can’t log in 95 percent of the time. It says “no internet available” when every other internet-dependent app on the phone is workin great. Like other companies in recent years, there is no practical way to speak to a technician. Hoping this review will get some kind of response

Works about 25% of the time.

Just how do you get help? I can run the thermostat if I log into safari on my phone but I can’t log into the app! Called the number to talk to someone, they had to give me another number. That person had no idea how to help me. Don’t you have a software tech? I was told to call my installer. Are you kidding? It’s your app. And don’t tell me to uninstall the app. The app already has all my info from when I registered. You can’t permanently uninstall an app. When you install it again it brings back all the previous information. I have tried it a dozen times. I have tried changing my password a dozen times or more. Who can help me???

It would be nice if it was able to be paired with Apple HomeKit.

My two issues are it takes too long to load my three thermostats and my floors are not in order with no way to change them.

This app used to have some serious glitches. Well, someone finally paid attention to the reviews and fixed it. Everything works great now. The app is responsive, all buttons work, and it will even stay on the zone that you were last adjusting without jumping back to the first zone. Way to go guys! Thanks for listening.