Count.It

Competitions are a bit of fun, if you’re into a bit of fitness anyway. However, I can’t figure out why the step count for cycling is so low. A 20 km road cycle which leaves me sweating and tired for hours get 70 points, whereas a 5 km walk, literally a walk in the park, where I hardly sweat at all gets me 100 points! Bugs: Sometimes when I open the app, it just displays a header and footer and nothing in the middle so I have to kill it to get any of the data or totals. I’ve also removed the apple sync, but when I went back the next day it was there again!

We used this app for a month long step count challenge. The app stopped working for one quarter of the members throughout the month and therefore we could not finish the challenge. Extremely disappointing especially considering we were using the paid version. DO NOT recommended!

Using Insight Timer to record mindfulness minutes, the app only syncs one session per day, so if you meditate morning and evening count.it only records one session.

App updated now can’t log in. Password reset not sending an email. Call that an update?

Hi , Finding this app very disappointing 😡 See the attached images ..... more than 10,000 steps yesterday and 7,000 today , but in app record it doesn’t show anywhere close to it .... !!! Could you please clarify why this is happening ( despite showing that app is perfectly synced with Fitbit ) ??

My company is using this app for a step challenge. What an awful experience. There are phantom points awarded, sync issues, and seemingly no way to troubleshoot issues. The help feature is worthless too.

First off it does what it says, it records your steps, adds points for other exercises when enabled, and groups you when appropriate. It also doesn’t have any horrible ads infiltrating your application. That being said, a few times a year you’ll have to uninstall/reinstall because you can’t login. You get stuck on the login page and face a login loop. Only fix it’s what I said. Every Friday you get an email saying you’ve done nothing even though you’re recording steps. I’ve told this to them and was told “oh just ignore that.” Ok I’ll ignore it but it’s been happening for years, thanks though. Time zones have an advantage always. West coast sees where you finish the day, then has the ability to get just above that when you’re “competing.” You constantly have to “refresh” your data to get it to pull it in from your sync source. Overall it’s not terrible, but these issues are a big annoyance.

App will work on my 12 but not my iPhone 14+. I have tried uninstalling and restalling app. Still get a white screen after I enter my name.

When I try, I get directed to the AppStore or when I try the way on the help page, I get an error message. Health app says I’m sharing with Count.it so I don’t know what’s wrong.

My first time using as part of a step challenge. It seems that the challenge is that this app can not efficiently sync to the Health app, in my case. It cheated me out of four thousand steps yesterday. This is disappointing and discouraging especially when you work so hard to make it to the top of the leaderboard to see that you are not. They need to work on fixing this. Not sure if the syncing problem is only with the Health app but again discouraging.