CRM Pipedrive

They created an automation for my that had some bugs snd did not work fully. I asked for help and they were not willing to male a zoom call or fix it for me. Extremely disappointed

You have very few features even if you’re paying for full plan on the web version. You can’t see projects or other sections. They really need to beef the mobile and os versions up.

Save your money

Unfortunately this app fails short to synchronize with the application on my Mac. No leads showing when clearly I have labeled my leads. Contacts are showing duplicated images that do not match. Please fix!

I reviewed about 2 years ago and this is me following up after using in multiple different settings. I realize that this iPad setup is so inadequate because it's just the blown up iPhone version (it doesn’t even have a keyboard shortcut - evidently it’s not for iPad). Please develop a proper iPad app that mirrors the functionality and look of the web version and just include a few features that take advantage of the touch screen capability. This is lazy to be honest and you could pass all other CRM platforms by trailblazing your iPad development. I know my team might be moving away from Pipedrive, because iPads are our main mode of work.

I love a well-designed UI. This one is clear and easy and intuitive.

I absolutely love Pipedrive as a whole. However, I do not like that you cannot use email templates on the app, view projects, or view attached files. Again, on a desktop, I love the accessibility, but the app is limited, and the web version on the phone is difficult to navigate.

Try to add a person and, at the same time add their photo, a note an address or anything besides email address and a phone, label and organization (provided you don’t miss spell or punctuate and create a duplicate) - nope, the Pipedrive App won’t do that. You have to wait patiently for a sync and then find that person in your data and add the important stuff.

Not sure how this has more than 1 star? I’ve been working on this platform for 2 years, but only from desktop. Why? Because the app literally won’t update unless you delete and redownload the app. It’s atrocious.

I really like the browser version, and the app is decent. Although accurate syncing is a huge problem. The absolute killer for me is how bad the support is. It’s among the worst I’ve seen. If changing CRMs was not such a colossal headache, I’d be gone already because of the support, or lack thereof.