EasyCloud for WD My Cloud

Won’t work on APPLETV, even though it says it does. Won’t even work on an iPAD PRO. HOW CAN I GET A REFUND out of principle , not about the $2.99 that I wasted. Apple should remove from AppStore

Well, just got the App. I haven’t got past discovering your device yet. There are no other options. So since it can’t discover my device I can’t do anything else. Good luck with a Google search. Every cloud comes up except help with this App.

Worthless app not working why apple don’t pull of the shelf

First off they should have no stars. I have sent several emails about the app for Apple TV not working. I have been waiting for a response since May 17th and nothing. And all there other apps do not work. I had to get refunds frim Apple. They just take your money and when upgrades to Apple products happen, and the app breaks - they already have your money and have no incentive to fix the app, because you cannot get anyone. You cannot locate a proper telephone number for the company. If you do it does not work. Your are forced to email and no one responds.

Wouldn’t discover my WD MyCloud hangs and never returns. Why not allow the user to supply the IP address? Dumb.

doesnt automatically find twonky server, and no manual input

Doesn't seem to work on my mac w M1 chip. Runs but could never get id & pw to work. easier to use wd native app wish I had my money back.....don't buy this

I can’t see the video anymore.

App, shows NAS H.D. That’s all. I ask for support with unsuccessful results. I am still waiting for help.

First, they lied about almost all features. It does not support MTS video, there is no cast, the setup menu cannot setup anything ... Do not buy it. Apple App Store should take it out!