eFax App–Send Fax from iPhone

Horrible business!!! Don’t subscribe to them as they are trick you and waste your time. Don’t reply and we needed to inform our bank to cancel the services as nobody can be reached. Criminals and apple should remove them as the service does not work.

Subscribed, paid , but CANNOT send fax !! The local support number at Hong Kong only operate till 4 pm so no way to send out urgent fax during USUAL business hours, which is at least till 5:30 pm !!! Tried all means - email etc - no response - no one pick up the customer service phone - very disappointed!!!

BUYERS BEWARE! I signed up for A free trial account, which never worked. I have been charged for two months for their subscription even though I requested it be cancelled. No one answers any phone calls and you can only cancel via phone. Email is a standard response to call them. This is fraud. Apple should remove this app at once! Dangerous!

HHang up

1/ the only way to unsubscribe is by calling their hotlines rather than sending email or turnoff directly from APP store subscription 2/ no one answers the hotlines (try multiple times on their Hong Kong, Singapore and USA multiple times at different times of the day) 3/ sent multiple emails to different support email addresses and sales email, only on case back with alternative number to call (but sad - that number is not registered), other replies said don’t understand what my problems are 4/ today a lucky day and finally got someone to pick up my call to the hotline. Then explained to him what are the issues - hotlines no answers, alternative number unregistered, I want to unsubscribe - Then the reply was ok “we shall terminate for you and you will get a confirmation email” followed but a big hung up without a word of maybe “sorry for the inconvenience and sorry you have decided to terminate the services “ 5/ after typing all this and before I can hit “send”, I must rate with at least one star before this review can be sent. Please note I don’t think this one star rating is what I meant. It is just for me to send this review out :(

之前一直都很好，但現在以不能在香港付款使用

Good

方便send 收慢D

I've been trying to send a few faxes but it just doesn't work. It says fax sent, but it doesn't show up in sent faxes nor does it arrive at the recipient. The app is useless this way.

Giving me so many problems to log back in or even set up a new account