Email - Polymail

The recent crash has proven to be diastrous for Polymail ios. It has been weeks and the app is just a mess. Lots of loading lag time, tracking is inconsistent at best. Inbox loads years old emails as new. Search functions require multiple reload. The Polymail team will tell you they have resolved all the issues and it is just you. Nah. This feels like a company on their way out of business.

Polymail has been a game-changer for my business. It's an underrated gem that excels in email tracking, allowing me to see when my messages are read. The email templates save me so much time, and scheduling meetings is effortless. Sharing email threads with colleagues is seamless, and the automation features are incredibly efficient. I love the collaboration tools like comments and @mentions, and the integrations with Slack and Asana are invaluable. Overall, Polymail has significantly boosted my communication efficiency. Highly recommend!

I’m am big fan of Sequences, which not only allows me to schedule and launch personalized messages but also include personalized info drawn from spreadsheets into hundreds of messages, then track what folks do with the message and finally send another message upon a reply. Really easy to use - set and forget while monitoring how many messages were opened etc. I think it should perhaps be made prominent (it’s tucked into bottom). Has saved me serious time and allowed me to transmit info in a staggered way automatically

Update: after reporting few times, the memory leak still exists on osx, no back communication from the support team. I love the app and using it for years and I’m paid user. I’ve reported about the memory leak issue on osx months ago and how to reproduce it, but the support just stopped to respond. This is disappointment. I can't use the app that leaks and slows down, and specially pay $120/yearly Issue2: if email was removed on desktop, it stays on iOS and can't be deleted there(UI stucks on affect of email removal) Update 2: sync in iOS app doesn't work at all, no new emails, osx version works fine

I have been a longtime user of Polymail. But ever since they decided to charge, the service just doesn’t charge up to the expectations. The last three days I have been unable to use the app: email accounts won’t sync, missing emails, or the app just completely tells you there is a server error. I am now looking to switch to another app. These issues have been constant, when it works, it’s great, when it doesn’t, you think about why they charge you in the first place. Polymail was once a great contender in the market. It’s sad to see it giving up on its service and customers.

Epitome of false advertising

I have been a long time user of Polymail, and really love the design, interface, tracking, etc. Lately though it’s been really frustrating because the tracking has been inconsistent through the iPad and iPhone app. Additionally, though emails say read, they appear as unread. For a paid service, this should not be happening. Please fix this ASAP!

Not 1 word regarding charges in the App Store description nor in the set up instructions once you download the app. It Never says there is a charge to use the app. Then you get an email after you set it up telling you you have a seven day trial actually??! And you will be charged afterwards every month at least $10 or higher depending on which version you choose??! Very shady business practices. Deleting immediately.

Feels under developed at this point. Discontinuing subscription and looking for a new email client after 3 or so years. No updates of any value (still no @mentions, still no VIP alerts). So buggy. Emails don’t get sent anymore. Formatting changes post sending. Attachments sometimes get sent. Rely too much on email to use Polymail anymore.

How many years have to pass before we get VIP or @mentions? Canceling my subscription after 2+ years of waiting.