Free People

I ordered a top in my local currency said ivv v would i pay $169 adv $269 came out of my account. Miss leading and false pricing!

I always rely on FP when I’m in need of great pieces that are comfortable, well made & different. When I can spoil myself and splurge a little (I’m an Aussie and our dollar is killing me atm with the exchange) I always shop with FP.

App settings changed without any warning, despite having app in use for multiple years. Poor customer service, and access to information. Information & settings changed without any notification.

Been shopping at Free People for a few years and have been very much obsessed with their pieces that are just so comfortable and one of. kind. They ship relatively fast to Australia and their range has been copied far and wide by boutiques for their impeccable timeless styles that cater to a different range of tastes. I live away from the city and being able to shop here anytime and score great prices is just so amazing. The app has been good but many bugs in the past year. Hey FP, please fix your app and maybe let the wishlist be functional again.

App settings changed without any warning, despite having app in use for multiple years. Poor customer service, and access to information. Information & settings changed without any notification.

Best variety of everything

2 orders lost with very poor communication and customer service from the online chat. Both orders made in early and mid November with disappointing results. I just wanted my orders before Christmas and have been refunded which is not what I wanted. I’ve been a customer for several years and I’m now considering never shopping with you again. I’m beyond frustrated and disappointed with free people. Trying to contact free people directly is virtually impossible and your shipping company is rubbish.

Nice clothes, but the currency is USD so you end up paying more then you expected even when they have the predicted amount, my item was 52.50 in USD so $78 in AUD yet it took out $130 instead. Sometimes i can’t even pay and says i don’t have enough money which i do. This needs to get fixed. if not don’t bother buying from here

I’m in Australia and this is my FAVOURITE store to shop at. Thank the lord for online shopping 💖💖

I always paid in AUD bit notice this app has sneakily switched over the currency to USD so I’ve been paying much more for items than I believe they are actually worth. Will stick to the web based version to avoid the rip off