Freebirds Restaurant

So so buggy, have to use the “reload” feature religiously to get an order in. Then the app tries to trick you into ordering larger sizes and extra sides by selecting them by default when you click what you want, then it tries to add a 25% tip by default, which you can only remove by manually typing in $0. Are these tactics really necessary?

The app consistently fails to apply coupon codes to orders and will default you to a 20% tip on takeout. This is dishonest and just a poor business practice.

The app has been broken for multiple months, and I'm make an order. Any time I try to order two or three tacos, the app shows the total price as $0, and won't let me proceed. Since my wife wants tacos, ordering something else is not an option. Same issue with the website, and phone orders aren't an option. So the only option has been to go to the extremely busy restaurant, and wait for 30-45 minutes to get food. Luckily there are many other taco places in Texas.

My family and I were greeted at the door. They even helped carry the food to our table. It was a wonderful customer service experience that I have not seen in a long time. Thank you freebirds by the northstar location in San Antonio. We will definitely be back again!

If you happen to forget your password, this app ends up being useless. It won’t send me the email to reset my password and it won’t let me make a new account because my phone number is linked to the old account.

Every time I download the app it asks me to verify details before anything else. I put my number in and it says its taken…..YEA BY ME!

The app constantly gives me a “Cannot Validate Basket” error message. It’s prevented me from ordering 3 times.

Love your food but the app is garbage. I’ve tried multiple times to place an order with the app and it never lets me submit the order. Keeps saying there’s an error. Every.single.time. Just make an app that works!

The app is so glitchy and hard to use. Coupon codes NEVER apply right. My order gets cleared three times while trying to place it. Need to fix the bugs.

If I can’t think of anything else I want to fill my tummy Freebird’s will always be my go to. I LOVE FREEBIRDS!!