GlassesUSA.com

It would be a good app if it were faster.

Every time I try so use the “live try-on” feature, it asks me to upload a photo. Every time. It does not retain my photo for future use. Also, the live try-on feature uses your face online in real time, and it won’t do that on the app. You’re better off using the website, even though those features are still spotty there.

I am unable to log into app as i don’t use the default email app for IOS. I confirm my account via browser only for it to try and open the default email app in the app store. So i go to my email app which is outlook and click login and it now opens the browser which then opens up the app store which points back to glassesusa app… broken

Easy to use!

I ordered 2 pairs of glasses today and uploaded a new prescription and I just realized when I read the confirmation email that they are using my old prescription. This is the second time this has happened. I called to alert them and I couldn’t get through their automated system to a human. I wound up communicating with their chat bot and have no idea if it understood the issue or if it will be resolved. The first time it happened I kept the glasses because I could use them to see my computer screen but they are not strong enough for distance. I do not need 2 more pairs at the old prescription. It’s ridiculous that you cannot get anybody on the phone. I will not do business with Glasses USA again.

App was easy to navigate for a great customer experience. Hopefully my contacts will arrive in time, now I’m off to buy some glasses!

The advertisement and coupon applied offered 2 pair of glasses for the price of one. I did not see 2 pairs cited on checkout. Where on earth does the offer show up???

I was skeptical to buy so I purchased an extremely cheap pair. I was totally blown away with how perfect they fit and the prescription was by far as great as my eye Dr. I just received my second pair which I upgraded to and am so happy with my purchases. Thank you Glasses USA!

This app is absolutely useless. I have already created an account on their website & after downloading the app I entered my email & was told to check it for a link to login. It came but when I clicked I was sent back to the same screen where I entered my email address. It never let me login & it won’t let me create an alternate account since I only have the one email & it’s already registered. CS is a joke too. I stated my problem in a chat, the guy told me to clear my cookies & cache on my browser & try again. How does that help with an app issue? He then closed the chat as soon as he said it so I couldn’t respond. The other person was better but her ideas to uninstall the app, restart my phone & reinstall did not help. I’m still having the same issue. Just use the website!

they only let you use coupons on the glasses they want you tu buy no what you want to