Guelph Transit OnYourWay

Really, You couldn’t build a better app. You can even buy premade apps for this purpose.

If and when you can get the login to work, you’ll likely be unable to properly add the information needed to use your account and pay. Also, why do you need my phone number to pay for a bus fare?

I already have a physical card with an account but this app is a separate account it seems… why can’t there just be a “user account” for the OnYourWay system. I shouldn’t have to pay twice to use this app. Or why can’t I load my $5 a pop card onto this app…

Myself and others in these reviews are saying they cannot log in and the issue is still not fixed. I tried doing “forgot password” and when it asked for my email it told me the account did not exist…I’ve had my bus pass for almost 3 years.

I can login through website. Eventhough all data are same, it says invalid login. Please fix it.

This app is working better now than when I first tried it.

Opens the wallet when trying to scan the QR code. Overall usability could be better.

1) Opens apple wallet when trying scan QR code 2) QR code has 20 seconds timer so it gives you the impression it’s valid only for 20 seconds and you will have to purchase new ticket if you miss and generate it again. However, QR code is valid for 60 minutes (going to change to 90) and lets you transfer for free. Change the design to indicate that ticket is valid for 60 minutes and you will be able to regenerate without purchasing tickets. 3) Make it easy to purchase ticket maybe directly from generate qr code screen. Given that Guelph is moving to pay as you go model, most people will buy 1 ticket at a time so this will be very useful feature.

Whenever, I am going to scan the QR near the reader the NFC reader open the apple wallet.

Every time you put your phone on the scanner it goes to my wallet, and bus drivers just get mad and blame you for it not working. This is happening too much for the app to even work! Terrible make a new one or make it better