HaierSmartAir2

Constantly having to re add unit. Won’t work away from the home wi go so can’t turn it on or off while you’re out. What’s the point! No support at all. Buy another brand air conditioner with an automation app that works!

When loading the Air Con units, the app instantly crashes on iOS 15. The app still hasn’t been updated to fix this. It’s currently completely unusable.

What a stupid developer. It asks for password to reset password. How can you reset password if you forgot the password?

WiFi setup instructions were poor, the app interface is poor. Needs better set up instructions and user experience.

Works rarely, need to reinstall regularly.

We upgraded to WiFi when we bought this, and I Opted for Hairer as it was WiFi. Doesn’t connect to Apple and the app crashes all the time.

This app is great when it works, but is super unreliable. It often won’t let me log in or freezes and can’t be fixed unless I delete it and reinstall. The concept is great and it’s good when it works, but needs some major usability fixes that none of the recent ‘bug fix’ updates appear to have addressed. The most recent update want me to change my password to something with very high security which seems excessive for an app that is a glorified remote. Unfortunately it won’t even let me do that on my iPhone as the verification code is not visible on the screen and won’t send to my email address. I’m hoping an immediate fix is being worked on ASAP.

Worked, ok (ish) for a couple of weeks. Now never connects. Took us years to save up for this system. I wished just waited another couple of years sweltering in the Australian summer and got a better system. Don’t do it. No customer service.

I have tried using this app on two phones now (8 & 11pro). Any time app is logged in and used it makes. All apps on the phone freeze or shut down randomly and the phone overheats. This is on top of the own apps instabilities and failures to load which are constant. I will be reporting this to the App Store as a dangerous app that destabilises iOS.

Great app and simple when it works but too often and won’t connect and I wait for several minutes before giving up. Unreliable.