Harmony® Control

I have been using the same harmony hub and remote for nearly 10 years and it has been able to adapt to two sound system upgrades and the addition of smart lighting. Probably the most comprehensive speeds product updating of any of my many smart devices. This app is critics for its UI complexity but the managed environment itself is complex. My main point is that it keeps on working, year after year and does not suffer from built-in technical obsolescence. That is worth a lot these days.

Pain in the One of the most useless apps I’ve ever had the misfortune to be snookered with like one review said So I’ve deleted it

Erratic, poor UI, doesn’t integrate well with remote or base station.

It’s great when it works. However, I am tired of of the extremely unstable connection the app has with the hub. I have to reset the hub constantly following the dreaded spinning wheel ‘connecting to hub’ and then the failed to connect to hub message.

It’s bad enough that the app is clunky and terrible to use. Once I had the hub set up I never used the app again. Except I got a new device and wanted to simply add it to the setup. All of a sudden it starts asking me for all these logins and when I fill it all out my entire setup has been deleted. Great hardware. TERRIBLE software

Why dictate what someone’s password can be (minimum 10 characters) now locked out and can’t even reset. This is an expensive remote with an interface that is not intuitive. Frustrating!

User interface is still slow and unintuitive, even on brand new hardware. I don’t use activities as no matter how much I’ve tried, it will not turn my TV on, causing me to have to use the “fix” function, yet when the TV is turned on from the devices tab, it turns on fine first try. Fair enough, just use the devices tab then, but you can never make the app open devices first and will always open on activities even if there are no activities to show. With the death of the OSX app, and being forced to use this, just buy anything else. You’ll be less frustrated.

Hi guys, enjoying the app as it's made accessing my TV another entertainment systems fun again (I'm quadriplegic and using Remote controls is not an option), after struggling with a lot of really bad Remote apps that are available out there. But the thing that annoys me most is how it defaults to activities which I do not want to have to use. Instead I just wanted to open on Devices and let me press buttons the old school way. I find activities to be unreliable in any case!

For a company as big as Logitech having years and years and years of poor reviews why don’t you make the app better it’s so slow!!! So much paging back and forward it takes hours to setup and if you have to delete something from an activity oh boy... set aside a day to set it up... When it works it works well but this app is so bad!!!

I iPad version of this app is plagued with failures. The widget hasn’t worked since installing it. The interface is difficult to navigate. Load time is incredibly slow. The iPhone version, no problems. Works wonderful and as it should. Widget is updated as I use it, controls such as volume work. Why have I written this review? Trying to provide feedback to Logitech on these errors - I believe storming the gates to the White House would be easier. The process to submit issues is incredible difficult on the iPad. It’s like they have tried to alienate themselves from their customers. Well, this is my experience of this app.