HKTVmall – 網上購物

1. Keep asking for location and notification permissions which are apparently unnessary 2. Huge amount of in-app ads inclusing whole page ads, floating ads cover almost half screen. This blocking me from searching and surfing for products. 3. Prompt whole page ads from time to time. It break my flow of selecting product. 4. Something interesting is there are too many things being loaded. This made the app quite and reload frequently. This stop me shopping on this shopping platform. What a disgusting design. Anyone in your company really use this app?

開app逼人睇廣告+垃圾直播

Can’t use the app without WiFi these few days

iPhone 16 pro max, 購買時一直出現未知錯誤，出現數分鐘再嘗試，用iPad卻可正常使用

建議能設定 數據期間可不自動播放那些主播，吃流量，甚至外遊漫遊時按進去就用了數GB .

客服系統有很大的漏洞，下挫訂單無法更改取消，遇到不好的商家記錯貨品客服反應之後回應也很慢！以後不用Hktv了

Can’t put anything into cart, not even after updating both the app and ios

每次開app先要硬食5秒廣告，十分討厭👎！

我用咗HKTV Mall App 超過4年, 一直係我特別喜愛 及 有信心的購物平台: 大量商戶, 大量貨品, 不少恆常及特發優惠, 最重要是 ’可靠’, 極佳 物流/門市/訂單 客戶跟進 服務與制度. App更不斷優化順𣈱, 盡見緊貼管理層新思維 推進, 不斷有創新服務及功能. 方便客人搜尋心儀物品, 只要輸入想看的商品類型, 便有大量 關聯商品 詳細陳列 方便比較價格, 隨時會找到超出預期 性價比更佳 產品 (當然, 如果不習慣網購, 有選擇困難 或 不便花太多時間搜尋物品人仕, 可能選用另一個 ‘簡易版’ HKTV Mall App會較合適)

The app would be so much better if they can just add a button to allow customer to select which items to check out instead of forcing me to checkout all the items at once. Sometimes I put things in my shopping cart and might want to buy some of it later and some of it now.