Home Fitness Coach: FitCoach

When I first started using this app, I was able to customize my workouts by choosing exactly which days for each type of workout (I.e. cardio, strength, stretching), how many times a week and add or remove extra workouts. Now I am limited to only twice a week for each exercise, including low intensity like yoga and stretching. AND I can no longer choose which days I get to do them. WHY would you break a great app for no apparent reason?! It no longer meets my needs at this point and I have cancelled the subscription.

App is charging me via Apple Pay even though Apple Pay has no record of a subscription for this. Because of this, there doesn’t appear to be a way to cancel the payments. It’s an illegal enigma wrapped in a corrupt conundrum. Shadowy business practices ought to be shut down.

When you first download the app, it ask you multiple questions and continues going on and on and it seems like you’re about to get correct help and progress until your plan is made. Then your only option is to pay for the app which is ridiculous.

I enrolled but over time forgot my password. In attempting to reset I used the website which recognized my email but informed to reset my password on the app. When trying to reset on the app I am told my password is not recognized. I've paid for the past 6 months and just notified that payment was made for another 3 months. Despite writing for support several times I've still had no contact. I'm beginning to suspect this app is a scam since it seems to me there is no customer service concern or care. If I don't get a response in the next week I will be requesting intercession of my state's consumer Consumer Protection Agency, the FTC and Econsumer.gov.

Be careful people this website will charge your cards and you will not even know

I decided to try the 7 day trial and canceled promptly on the fifth day. I have a screenshot of my cancellation which shows the date. FitCoach continued charging me for March, April, May, June, and July, unbeknownst to me. I have sent three emails in the last month, received one response saying they have a heavy workload and will get back to me ASAP. There is no phone number to call. I have had to go through my credit card company to try to get my money back.

I’ve been trying to cancel for six months now. Only to have them continue to charge an extreme fee for a nominal service.

Did not use the app. Cancelled and still was charged for renewals. Beware.

Excelente

There should be a law against apps that make you sign up just to visit their website in the first place. You can’t go to their website without them asking you 80 questions and forcing you into a plan. I signed up about a year ago and when I went to the app today, it was forcing me to restore purchases or sign up before I can even open the application. I went to the website and the same thing happened. Or designed to hook you into their service and not let you go. If you plan to work out forever using their service, then they’re probably fine.