Homey — A better smart home

System too unreliable, I’m constantly having to add devices back in, seems Homey likes Static or reserved IPs, not DHCP on managed devices. Devices show as being available yet can’t be controlled from Homey. Work just fine from native apps. I spent a lot of time creating flows, which worked for a while and now do nothing. Unfortunately for me at least Homey is simply not reliable, I depend on security alerts and flows and them not working consistently just isn’t on. I have even reset Homey and added all devices and apps back in but with same results. Maybe I’m doing something wrong but I do not thinks so. Back to the native apps with limited automation capabilities but at least they work reliably. Such a shame as the concept is excellent. Update 13/7 - well I didn’t give up on the Homey. Sticking a £400 device in a draw irked me. So I reset it and added devices and apps back in. I also purchased the USB C Ethernet adaptor and now power the device from a UPS protected socket. So far so good. I’ve not had to add devices in repeatedly and so far automations are working reliably. Let see how it goes, as I say an excellent concept……

So I have been following homey for a while now, I thought I would start with the app and take the premium trial, I try to turn on the heating or turn a bulb on and it just keeps telling me premium is required, which I have, fix this please

Great Home automation Hub, interface for phone, iPad and web works well supports endless devices across home automation devices coming from Samsung SmartThings this is awesome

What’s the point of this app when you have the latest hub and the software just crashes. It’s unusable. It’s like it can’t handle over 40 switch’s of any kind.

Out of the box the bridge looks lovely, unfortunately the app draws a big graphic of the bridge over the set up dialogue and hangs there saying who knows what after a few hours and a forced reset the hub can be seen but says it is uncontrollable utter waste of money. When you try and contact support the support page for set up puts you in an infinite loop of sign in select a fault contact us sign in … pretty ui terrible testing glad I didn’t spend more on the pro the bridge was intended to see if this is the eco system for me, back to having ten apps and a messy set up instead.

Amazing piece of kit and improving every week with constant enhancements. The Advanced Flow is extremely powerful and easy to use.

It’s impossible to get any kind of support.

Onboarding process does not work. Buttons are below the visible area in landscape mode, and do not work in portrait mode. Impossible to progress beyond the option to subscribe to the newsletter. I tried to contact tech support to get help, but that’s impossible without creating an account. Stupid product! Waste of time!

What hope as it got when it can’t even get my home location correct!

This is a great app and really like the look and functionality of it - I would of given it 5 stars but why is the line and the name separating rooms so greyed out that you can hardly see them - would look much better if they where white like when logging in through the website - hope they can fix this Update to my last review - the app has had a total work over and looks fantastic - Athon are constantly pushing updates out - using this app with the New Homey Pro 2023 which works great - definitely worth looking into if you’re into home automation