Homey — A better smart home

This app runs smoothly, responds quickly, but is missing two main features. 1. Why can’t I rearrange the order of my devices and floors (zones)? 2. Why can’t I make advanced flows on my iPad? I understand that this would be difficult to do on a small screen size like an iPhone, but I do not understand why an iPad is incapable of this. At the very least, make the website compatible with editing and creating advanced flows from the iPad.

The user interface is well organized and makes sense. Building flows work well. This is far better than my older system. Very impressive. Though it’s not possible to do advanced flows on tiny iPhone screens… You’ll love building advanced flows on a computer. Great system.

So much automation control in an easy to use package.

For a device that costs around 400 euros, the support is poorly managed. The app itself is even worse when you consider the timeline: four years on and you still can't hide devices, and the new features can be counted on one hand. Now, there's also a new section in the middle of the screen asking me to leave a review... well, here it is.

Homey Pro is a great concept. But it needs a lot of polishing. For one thing, navigation through the app is not all that intuitive (to my mind). For another, some very basic stuff seems to be missing from the app: namely, the ability to grip lights or devices (like blinds) together so you can turn on/off (or open/close) all of them in the group with one click. Also, the quality of apps is average at best. And many stop responding in the app, which is a pain. Finally, support is kind of awful. I have tried several times to get help with issues with my app, and it feels like the emails go straight to the trash. Such a shame. Homey had a lot of potential, but it is hampered by a lot of issues, great and small.

I love the interface, creating automations through the flow app is amazing, the layout is super easy to follow. BUT, I have over 15 devices that I used for so many years with another z-wave controller with no issues and now don’t work and need to replace them, not nice. Constantly lose connection to Kasa lights and have to keep re-authenticating. Some of of the older plugs keep turning off which I never had issues with. Distance coverage for zwave devices is horrible, I never had issues with that before with my old controller. I bought a thread device but not able to use it because thread without matter is not supported. Basically a great concept and vision but very poor execution. They should not claim the most advanced and the most supported devices because totally not true. If there is no app the developer created for homey the it is useless. Homey should be creating these apps not the develop.

The Homey Pro presents itself as a promising smarthome product, but its current state in the US market suggests it's not quite ready for prime time. Homey Pro I would have classified more as a BETA offering, it falls short as a replacement for established platforms like Home Assistant, Apple HomeKit, or SmartThings. The application exhibits some polish, yet device support, especially for older Z-Wave devices, remains limited. The community-driven nature of applications might not align with users seeking a more curated experience. Flows resemble those of Node-RED which seem can be powerful for only the devices with good integrations. The prime benefit would only be support for specific radios (z wave, zigbee, etc) as long as you don’t have older devices. Unfortunately, the rattling issue, indicative of quality construction, raises concerns about the device's build quality. I wish I would have waited and asked questions regarding the application integrations before spending my hard earned money at this point.

Is the best app for automating all smart devices from your home

The homey app itself isn’t bad - it’s update regularly with good new features too. The homey pro platform and device is one of the most capable in the market. Since they recently expanded to the US, integrations might be missing but the community and open system make it easy to fill those gaps.

Subscription needed for almost everything I already have. Returning it