Hostaway Channel Manager

If you read the 5-star reviews. All are saying that an onboarding specialist named XYZ is awesome... All reviews are requested during live calls with their agents. Hostaway is scam.

Hostaway added in direct booking fees in a very deceptive manner. I don’t trust them and would not recommend using them.

I have been a Hostaway customer for many years. Overall the platform has many bugs and support is poor. Recently Hostaway started charging my guests a fee that I did not agree to and that is not listed on their website. On various Facebook users groups there are about 400k users caught off guard by this action and discussing a class action law suit. I do not recommend Hostaway and will be leaving the platform. I have found a better solution. Please contact me if you need further info.

Twice now they have added fees that have made this unaffordable and they way they did it felt sneaky and underhanded. Not a company to be trusted. Save yourself a lot of effort and find a more trustworthy company. Not a partner.

Garbage company that changes fees and policies all the time without notice. They go against their promises. I would highly recommend using a different company.

The onboarding with Ace is awesome.

Super easy to navigate software. Mateo Famoso was super helpful, friendly and thorough.

This is a all-inclusive tool that may seem a bit overwhelming at first, but the training process is really helpful. Bryann has been in charge of mine and he’s even switched some of the general training to adapt to my needs and get me online faster.

Alma was a huge help in the onboarding, Hostaway is a powerful tool that will help me expand to more short term rentals under management.

Very good software for managing and on boarding calls has been great they assigned Melania and we had multiple calls and she helped me setup everything which was amazing, thank you.