ig9ite

This is the worst app I have ever seen, when you download you literally just wasted your data lol don’t even bother when you put your phone number it says your number is not correct. And when you use ussd to try to subscribe it takes like 3 working days to work and when you try to call the customer care the call ends even before you pick a langua

This is a totally useless app. Doesn’t even accept my number. Keep telling me to check internet connection or other error messages. Real crab!

Worse app ever.

It is unfortunate, not possible to charge or check balance on 9mobile application. When entering the GSM number it shows immediately: “An unexpected error occurred on the request failed, please try again”. This same error has not been fixed since several weeks. It is really unfortunate. Please try to fix or guide us to another way of recharge or checking balance. Good luck

If this app ain’t working anymore, would be a good thing to inform 9mobile customers! This is nothing short of horrible!

I used to login my number and do things easily but now I can login for weeks now

This is still the same issue … unable to connect beyond the first app page asking for your mobile number till date -30th Jan 2024

App doesn’t even work, when you put in your number it says that you should put in a valid 9mobile number

It asks you for a 9mobile number, you enter it and it tells you it isn’t valid😒

The app does not load up. It starts off by asking for my mobile number for verification. After I entered the number it said that I would receive a sms to confirm the number. Rather than receive the sms, the app came up with a message that said: “unable to proceed”. The app ended there. This has been the situation for the last 3 to 4 days. This app needs to be sorted out.