Master Lock Vault Home

Ik wil in Nederlands

Trying to get the lock registered in the app. When I enter the information I get the notification the device id is incorrect.

Notifications display JSON since ios 15

Beschrijving mag wel iets beter. Gewoon een puzzel

Activationcode + Device ID give an error 🤔 Helpdesk does not respond 🤔 Help!

Sinds ik mijn nieuwe iPhone heb kan ik mijn slot niet meer benaderen via Bluetooth. Is hier een oplossing voor? Ik hoor het graag. MvG Erik van Oene

In the old app I could grant a guest access by the minute. In the new version it is only possibly to do so by half hour. Please bring this back!

06/07/2024 update: I was pleasantly surprised to receive an email indicating that I would have the opportunity to be on a 30-minute Zoom call with a couple of folks from Master Lock’s product design/development team. We had a great conversation and it was very encouraging to know that Master Lock is listening to their customers with regard to how the product is currently being used, what works well, what doesn’t work so well, and any suggested improvements to the products. I’m hopeful that this great product can rise to excellent. Thanks to the product design folks for their time — it is much appreciated! 01/17/2024 update - - Any updates on a shorter than 8-hour window for temporary codes? - Updates on ability to assign unique temporary codes during the same time period (now restricted to one unique code per 8-hour window) - Reporting to reflect which unique code opened the lock (vs just the time that the current 8-hour code was used?). Thanks!

Just tried the free version using Schlage key that the number was stamped on the key. After doing the adjustment it worked great. Matched identically. Wish there was more then a few lock brands to pick from on the app as I would be interested in buying the full app, but need additional brands of locks not included on the full version. Master Lock being one of them. I have a lock with no number on it and I would like to buy a duplicate lock, but no number stamped on the key I have. I would be using the app to decode the key to buy duplicate locks

Bought this for my Airbnb guests back I. January. It has only worked for one stay. Guests say the link for the invitation does not work, and on my side, everyone I use the app, it states that it is off line. Very disappointing, as I have to find another way to give the key to our guests.