Mbank UAE

Good online customer service

My account has been suspended, and my funds have been frozen for four months without any reason. Whenever I contact them, they respond that the account will be reactivated within two business days.

I made my account like 8 days ago and Ive been stuck on the same screen that says your account with be activated in 2 days and its already been 8 days I called customer service 3 days ago she said some information was missing I gave it to her then she said my account will be activated the next day… Its been 3 days so I called again today and that was a waste of my time she didn’t tell me anything new and said it will take another 3-5 WORKING DAYS?? what’s the point of advertising this new “simple & fast way to open a bank account!!” “easiest and fasted way to get a bank account” when this takes the same time if not more than any other bank if I would open a new account.

The app still has so many glitches- many times it just doesn’t open then after a while all is well. The virtual assistant is totally useless Overall not so bad. Was able to create an account and subscribe to an ipo. But not without a bit of pain

you can create an account with zero balance

Here is my regard and my experience at Mbank in n Dubai mall, The best service and most kind and informative person in Mbank office help me and everyone with patience and care is SAMJAD This is my rating 5 star and wish him wonderful career and I am sure he will be successful in any situation Thank u

From the get go, on signup up for an account the app just freezes and you cannot do anything past the selfie stage. No button or response what so ever

It has one problem Al ANSARI exchange they should have more than was to deposit money other than Al ANSARI as investor need to feel professional for services to be trusted

This bank service is really bad . I applied bank acc from application two weeks ago. I don’t get the card so I complain to bank . There is no one to answer my complaint and has only robot. I waiting too long . But it’s not working. This bank service is really bad and I think that bank is not real. M bank is scammer bank .

Face matching is not opening the front camera I’m sure I gave the permission or I wouldn’t be able to scan Emirates ID in the first place