It freezes constantly and error occurred keep popping up! Delivery timings are bad too! Could do better x

Great selection. Great customer service. But I ordered something and despite them saying shipping takes 3-5 days, it took 3 weeks and my order had not even shipped yet so I had to cancel the order. Was really disappointed with that!

Thanks to my Personal Shopper Michael Shuttleworth, shopping & choosing with M’O is so much fun & so prized as he makes me feel I’m his only Client! Thank you M’O!

Easy to use but the app keeps closing by itself!

I have had a horrible experience prior and am worried this will be another. Fingers crossed 🤞🏼

They were able to reverse charges immediately so I could correct my own error, with impeccable demeanor and class, while charging the lowest domestic shipping rate possible for products otherwise only attainable via the EU/UK market. Exceptional.

Forced me to go thru PayPal and prceeeded to push back transactions. There are some issues going on. Otherwise the site is great.

Had to try to add a new address a million times and the app kept quitting - had to wait 2 days and by that time the item I was going to buy was gone

Whenever i click on an item to see, the page goes up, so a part of the pic is not seen unless you pull it down again but it goes up again so you have to pull down and keep your finger on the screen.

Fix the app!!! Trying to add items to my shopping cart via the app and they go to my wishlist. Can’t do anything at the moment and it’s frustrating.