MusicLife

It always has been slow, every click is like 5 seconds. Most of the times only plays the first song of a list or an album. It is needed to close the application and open it again to get it synchronized with the network player, this works one out of five times. If you want to add search songs or albums to your Tidal library, I suggest you to go directly to Tidal, this app is extremely slow. The problem is that Arcam doesn’t offer other application, also you cannot connect your streamer directly to Tidal, the only way is use this app.

Al conectarse con TIDAL, no permite buscar canciones, y solo accede a las que están en my music. Además no es posible escuchar la siguiente canción de una Playlist, ya que se reinicia volviendo a escuchar desde la primera.

Some times can’t recognize my Solo Music wich is frustrating. It doesn’t remember my streaming service (Tidal in my case) so I have to set it up every time I use the app. The interface and search method is a bit archaic and slow. It’s impossible to listen a continuous album like it should be. There’s always a silence between a track and the next one.

I bought the SACD player and found it also had streaming features; which was initially exciting. I was new to this and had been using a friends Denon setup with HEOS. HEOS is only ok but is still far superior to Music Life. I tried to use the App to read files from a plugged in drive (something that is very useful with HEOS) to save exploring with the small screen but failed. I contacted HK to be told that this is not available. The Drive must be connected to a network for the App to play the files. The App is flakey as connections will suddenly be lost for no particular reason. The App could be (and should be considering the quality kit that HK produce) brilliant but is currently disappointing that might not reflect too good.

This app is beyond a joke. I just spent a LOT of money on an Arcam Radia amp and streamer and this app ruins the experience of two excellent products. The app needs to be scrapped and replaced with a new one that's fit for purpose in both design and function, which this app is certainly not.

Frequent issues and bugs experienced resulting in not being able to listen to music. I won’t be buying another Arcam product.

Using the Arcam ST60 to stream from Amazon Music. Internet speed is 70 Mb/s.The radio stations are slow to load. Using the app to stream albums from the net is all but useless. Music intermittently drops out and the first track on a newly streamed album skips from track 1 to to track 2 after 15-30 seconds. The help line for this app simply advised to use a different app!!!

Could do with Apple Music integration.

This app is about as intuitive as learning to program! Come guys pull your finger out. You only have took as some of the competition to get some good ideas. Look at Sonos! Search automatically works across all active services allowing you to choose. What about support for the BBC?

The primary reason to spend over £600 on a CD streamer is not the CD player, which bluntly is brilliant, but streaming. And streamin when you find what you want on Tidal via MusicLife is fantastic. It is the best audio experience I have ever had in my home. Brilliant! But the whole purchase is ruined by this App. I can’t stream direct from Tidal, and the Music Life App seems to implement its on interpretation of whatever API Tidal have given. It means that what you last played on the move (via Tidal) is not synced with Tidal (via music life) Search functions are placed in an appealing place. Now try searching for “Rag’n’Bone Man” but instead search for Rag and Bone, Rag n Bone, Boneman, or any logical search if you don’t know the spelling. Or ANY artist you are not sure of the spelling. Brilliant. Millions of tracks and you can’t find popular music. It really is a beautiful CD player and wonderful sounding streamer, but the streaming interface makes it a less than appealing purchase. I don’t know if I should return the kit and exchange for something where better care is taken over streaming and software support.