My Chihiros

Found the light instantly, nice temperature customization & automation options (finally no need in additional socket timers). Light itself is amazing So far so good.

The designers desperately need to check the colour contrast against WCAG WAI standards. In most cases, the contrast is insufficient to read the text. In particular, the title of the days when adding a time setting and the label colour on I completed fields for setting username and password which is almost grey on grey, add device icon is red on black, etc. There are other areas which could also do with review. I’ve marked the app down purely for these reasons as there should be no barrier to using the app. However, connecting was reasonably easy and the time period setting is nicely visual (although again there is insufficient contrast on the ramp up times). Can’t quite work out the relationship between a tank and a device and the UX here needs reviewing

Bought a RGB vivid mini friday. It arrived Saturday. Got it all set up above my tank only for it to not connect to any of my devices. Tried 2 different iphones and ipads. Still the same. Thought it must be faulty so ordered another one which arrived today. Same issue as before. No connection. Unfortunately it’s unusable just runs at 100%. Pathetic for such an expensive light.

This app glitches quite a lot and looses data when you save it. Since a recent update it doesn’t show my lights at all which makes them essentially useless. The chihiros lights are over reliant on the app especially with all the issues it has.

Great app, commander 4 is awesome!

I’ve been using this app for a few years, now, with the same email. I couldn’t access the app about 20 times over an hour, so I decided to try rebooting the software. Now it keeps saying that my email address is wrong when I even double checked before logging out what it was! I even tried creating a new account and it STILL is telling me the email is wrong!! I really needed to keep my tank light on so I could finish trimming. Now I’m stressed, wondering if the lights will go on at all in the morning. Like another reviewer said, Chihiros, why do you want to risk your reputation with a disastrous software that doesn’t hold up to the rest of the quality of your products?!? Your competition would stay nervous if you got your act together and majorly revamped your software for the better. Instead, you’ve kept your prices expensive and done nothing about this. There are now other companies with same (arguably better) quality lights for much cheaper. WAKE UP YOUR IT DEPARTMENT or risk losing business!!!!!

Would be really great if there was widget/shortcut support

Connection consistently drops off when you’re using it, like other reviewers have mentioned, customized curves are very difficult, because it’s drag based instead of being able to point, and type to create smooth curves. Overnight light settings seem to glitch out in the morning I frequently walk in and don’t see my lights on for the morning cycle. I love the light itself quality surprising that the app is so poorly designed and marginally functional. It would be great to be able to connect via Bluetooth on a computer and log into a device webpage somehow.

Chihiros really needs to read these reviews and make changes to the app. Almost every time I open the app it forgets my lights and I have to re-set them up. At the very least put buttons on your lights so the app can be bypassed if the app refuses to work

Automation does NOT operate unless light is within Bluetooth range of phone and phone has not put app to sleep. Completely useless app/Bluetooth receiver. Negative 5 stars if I could. Absolutely garbage. Light is beautiful and illuminates my tank nicely. Would have gone with manual dimmer switch if I knew this piece of crap needed my phone to be in range to work. My schedule is set to be on when I’m not even home. Didn’t realize my plants were getting zero light!!!! Luckily I can set it to manual 100% and use a smart plug to control it being on/off.