My Singtel app

One of the worst apps ever! Confusing. Forces you to upgrade. Sometimes suddenly ask for password. Deletes accounts and you have to add them back. Just overall a very bad app!

Is this all you can do?

Awful buggy app. Almost impossible to activate a child SIM card.

latest version keep asking to turn off wifi to be able to identify the mobile number, which cause user been prompt this dialog every time they open the app, and user need to login again every time they need to check something. The logged in status not able to persist. Super bad changes

Not sure why the penchant use of teeny tiny font size. Not everyone is 10years old and can see properly. There should be an option for larger font for the disabled!!

Functions don’t work on the app, chat bot super unhelpful and actual chat representatives are clearly understaffed and undertrained. Very frustrating experience.

Since when telco companies start making money by charging hidden fees and when it can be stopped??

Any app that doesn’t include an option to disable marketing notifications automatically gets a 1 start trash rating.

Forced to update app (142meg) via Roaming before can log in. When you buy roaming, can get a message saying “having a problem now”, but then no warning a day or 2later that the purchase STILL didn’t go through, so instantly get changed $10 when your previous package expires & it switches to pay-per-use. The whole system is setup to hard to use, and to sneakily charge you $$s for mistakes.

The app requires you to update (or otherwise you won’t be able to use it), every other week. Main purpose (and often sole purpose) of the app is just to pay bills and the forced update is getting too much. Further more, you can’t use Amex to pay bills using the app (you’ll have to use to web version to do so).