MyHeating by Warmup

Every time I would switch off my Wi-Fi router I would have to set up whole home again. Those controllers not coming back online automatically. Very disappointed and those floors wasn’t coming cheap

Straight forward app. Much easier than using the thermostat on the wall

I can’t set up my 6iE thermostat. The app is looking for InFo which is a line of 2 digit numbers but 6iE doesn’t have Info option under Advanced settings. We were told that the app will be upgraded early August and it’s still not the case. Can someone post an update on this please??!

So in the last two weeks a couple of issues have emerged... the warmup thermostat no longer responds to Alexa (and yes I’ve checked... router wifi all the stuff ye are about to suggest) but also in the app on the phone when I try to override the temperature say to 25° or 21° it will always default to 18° as the override...? Happy to take a call or a visit to determine the issue but sorely disappointed that this has happened only 2 years after installation with no other changes to infrastructure.....

First rate heating controls and heating system

I did a lot of research on underfloor heating before deciding on warmup, delighted with the investment. The app works really well, easy to set up, connect with the thermostat and gives great flexibility around heating the house.

This is a dreadful app. The designers have tried to make it suitable for idiots but in doing so have made it terrible. The scheduling function is too complicated and written before anyone ever worked from home! In the end I resorted to using the warmup web portal which has simple start/end time functionality. Registration is mandatory otherwise your device is bricked. This is an issue if you are not able to complete registration while your installer is present as the only way to scan the barcode is to reset the device, thereby clearing all the important device safety settings like floor type and power output. Location setting can’t be overridden on the app so the device can end up with the wrong geo location, thereby rendering the schedules meaningless as well. In summary the actual device is pretty good but the app needs a proper overhaul.

Had the app for years with no problems but now it won’t connect at all .

Warm up system been installed to my house for 8 mont and since we start using it its been no end up of problem. Starting with freeze screen on all 4 controllers and have to reset power every time to make them awake again. App not working and can reset network on the devices now so useless system overall. Hope underfloor heating not fail soon as it will blow my head off. Ended up buying new controllers and replacing warmup ones.

The under floor heating product is excellent but who ever designed the app for this has made a very simple requirement extremely complicated and convoluted. Here’s an idea …. What about a simple on/off button? Or better still a simple scheduler for on off! It appears the app has predominantly been designed to make money and sell alternate energy suppliers rather than to support the actual product.