MyUS Global Shipping App

The app is down and is now useless

I had to download the app because no one is answering my emails. My package has been sitting on your warehouse for weeks! Ive created shipping requests twice and still no update.

The worst company ever they lost my shipment from 10/5 and when i send emails nobody answer me even the carrier sent me the proof of delivery and when i chat they cut chatting i want my refund i don’t want the parcel anymore i bought the dress for special occasion now i can’t wear it i have to look for another one After two weeks they found my shipment but i don’t want any more i told them to return it to the merchant but they lost my shipment and i gave them a label to return the shipment but until now i don’t know where’s the shipment today is the third of July

This company scammed me deducted 325$ from my credit card for a shipment of 13 pounds. They dont answer whatsapp messages, you cant call them and their live chat keeps you waiting for hours

When they recive the package it has the merchant invoice I don't know why the ask for the real value when they have the prove of it. even when I type the value the app put random number like one package I typed 41$ it shows 383$

Very unfortunate and unhelpful

The worst experience I have ever experienced. They take 4-5 days to check packages in, over-inflate the value of the package and when you try to correct it, they take days and days to reject your invoices. It’s almost been a month since I’ve gotten my account and still I can’t send anything. Rubbish company. Avoid at all costs.

Best app out there, haven’t seen any problems at all.

Communication is a nightmare. Packages are unnecessarily delayed and you’ll end up paying more for the inconvenience. Overall I regret giving MyUs a second chance. As soon as I clear my suite I’m canceling my membership. It’s not worth the headache

The myUS service itself is great, but this app is terrible. It is so slow and buggy — use the website instead and avoid the frustration.