Horrible customer service
Couldn’t open the car for 25 minutes, as their app was not working. Got charged for the extra time. I complained, and they gave me a discount code but no refund. Next time, they simply deleted my reservation and invalidated my discount code THAT I RECEIVED TO COMPENSATE FOR THEIR OWN FAULT. When I called customer service, they hung up on me after I stated my problem. Never using this company again and strongly recommending this to my friends and family as well. This is an unacceptable way to treat a paying customer.